Hiring || Service Desk Management
4 weeks ago
Job Role Service Desk Management French Language Location Gurgaon Experience The ideal candidate should possess at least 2 years of relevant experience in Service Desk Management French Language Summary We are seeking an Application Tech Support Practitioner to serve as the primary liaison between our clients and the system or application The role requires exceptional communication skills and a commitment to maintaining the functionality of our top-tier systems The successful candidate will be adept at accurately defining client issues and devising effective resolutions based on comprehensive product knowledge Roles Responsibilities Independently perform and evolve into a Subject Matter Expert SME Actively participate and contribute to team discussions Contribute to the resolution of work-related problems Provide efficient Service Desk Voice Support Effectively utilize French language skills Ensure client satisfaction through prompt and effective communication Troubleshoot technical issues and deliver timely resolutions Document and escalate complex issues for further analysis Professional Technical Skills Must-Have Skills Proficiency in Service Desk Management Service Desk Voice Support French Language Strong understanding of IT service management principles Experience in troubleshooting software and hardware issues Knowledge of remote desktop applications and help desk software Excellent communication and customer service skills Additional Information The candidate should have a minimum of 2 years of experience in Service Desk Management This position is based at our Gurugram office A 15-year full-time education is required Requirements Requirements Minimum of 2 years of experience in Service Desk Management 15 years full-time education
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Hiring Service Desk Management
5 days ago
Gurgaon, Haryana, India 2coms Full time ₹ 4,00,000 - ₹ 12,00,000 per yearSUMMARY Job Role: Service Desk Management (French Language) Location: GurgaonExperience: The ideal candidate should possess at least 2 years of relevant experience in Service Desk Management, French LanguageSummary: We are seeking an Application Tech Support Practitioner to serve as the primary liaison between our clients and the system or application....
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Service Desk Supervisor
1 week ago
Gurgaon, Haryana, India AHEAD Full timeThe Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support workflow management and supervision for the 24x7 Service Desk team The Team Supervisor is responsible for continual improvement critical incident process management delivery of quality program and knowledge base...
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It Support Professional For Global Service Desk
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Gurgaon, Haryana, India MKS Instruments Full timeA Day in Your Life at MKS As an IT Support Professional for Global Service Desk you will partner with all of IT to support our users technology In this role you will report to the IT Global Service Desk Lead and will be based in Manesar You will make an impact by Ticket Management Receive log and categorize incidents and service requests via phone chat and...
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Service Desk Management
2 weeks ago
Gurgaon, Haryana, India Primus Global Technologies Full time ₹ 4,00,000 - ₹ 6,00,000 per yearHiring: Application Tech Support Practitioner | GurugramWe are conducting a Face-to-Face Interview Drive on 13th November for the position of Application Tech Support Practitioner. We are looking for enthusiastic individuals who can act as a key bridge between clients and the applications they use, ensuring seamless support and service excellence.Location:...
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It Service Desk Analyst
6 days ago
Gurgaon, Haryana, India Cielo Full timeCompany Description Are you ready to accelerate your career Join Cielo as an IT Service Desk Analyst A career at Cielo will give you the opportunity to work with the industry s smartest people and to take ownership of your success Cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above We create careers...
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Service Desk Engineer
2 weeks ago
Gurgaon, Haryana, India CARE INFOTECH Full time ₹ 1,49,000 - ₹ 3,20,000 per yearJob Description:We are hiring a Service Desk Engineer to provide first-level technical support and ensure smooth IT service delivery for end users.Responsibilities:Handle user incidents, service requests, and escalation ticketsProvide remote and on-site technical support for IT systemsLog and track issues using ticketing toolsCoordinate with technical teams...
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Analyst, Service Desk
2 weeks ago
Gurgaon, Haryana, India AHEAD Full timeAHEAD builds platforms for digital business By weaving together advances in cloud infrastructure automation and analytics and software delivery we help enterprises deliver on the promise of digital transformation At AHEAD we prioritize creating a culture of belonging where all perspectives and voices are represented valued respected and heard We create...
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Service Desk Engineer
2 days ago
Gurgaon, India Trigent Software Private Limited Full timeExpected to build knowledge and support the team. Participate in Problem Solving discussions. Assist in troubleshooting and resolving client issues effectively. Collaborate with team members to enhance service delivery and client experience. Document client interactions and resolutions to improve future support processes. Professional & Technical Skills:...
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Service Desk Supervisor
1 week ago
Gurgaon, Haryana, India Ahead Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and knowledge base...
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Service Desk Supervisor
4 days ago
Gurugram, Haryana, India AHEAD Full timeAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...