Agm - Cloud Ipcpe Lead

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow The Company is developing infrastructure to introduce newer and smarter technologies making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence The Company is listed on National Stock Exchange NSE and Bombay Stock Exchange BSE in India We re proud to be an equal opportunity employer At VIL we know that diversity makes us stronger We are committed to a collaborative inclusive environment that encourages authenticity and fosters a sense of belonging We strive for everyone to feel valued connected and empowered to reach their potential and contribute their best VIL s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion Boldness Trust Speed and Digital Consequently our recruiting efforts are directed towards attracting and retaining best and brightest talents Our endeavour is to be First Choice for prospective employees VIL ensures equal employment opportunity without discrimination or harassment based on race colour religion creed age sex sex stereotype gender gender identity or expression sexual orientation national origin citizenship disability marital and civil partnership union status pregnancy veteran or military service status genetic information or any other characteristic protected by law VIL is an equal opportunity employer committed to diversifying its workforce Role TL - Circle Core Field Ops Cloud IPCPE Operations Job Level Designation M2-AGM DGM Function Department COG Cluster Core Ops Location Cluster Job Purpose Responsible for operations and maintenance of Cloud Infra elements across OEM cloud having CEE CBIS CVIM Redhat Cloud IP infra nodes SDN SDI Leaf spine switches along with CS PS legacy switches and routers Key Result Areas Accountabilities Uptime -To ensure 99 999 availability of the deployed cloud and IPCPE infrastructure Alarms Fault and Outage handling- Ensure restoration of outages emergencies in shortest possible time minimize impact of outage on service by identifying and taking action like provide CR and onsite support for implementing work around temp traffic diversions Immediate action and resolution of all types of HW SW faults and alarms drive preventive maintenance tasks for cloud and IPCPE RS R management - ensure repair of all HW including Cloud Cloud IP infra within TAT Redundancy - Ensure support for 100 redundancy and resiliency testing for all types of core nodes and its connectivity review it periodically and suggest for required changes Backup- 100 compliance of Core node back up policy and ensuring availability of back up all the time for any emergency handling as per IP INM suggestion Customer complaint handling - Ensure immediate action of all types of customer complaints related to IPCPE network detailed investigation and proper resolution Field support - Extending support to central teams for new roll out including software upgrade and technical testing Field resource alignment for any on-site activities for Cloud IPCPE platform HW and new feature testing Upgrade - Drive SW version and patch upgrades as per the recommendations from NOC on both Cloud IPCPE nodes along with support for new feature testing Track release cycles of all software updates firmware updates security patches and ensure the cloud infrastructure are updated with latest software releases to maintain vendor support Inventory Management - Ensure latest update on inventory in terms of location HW SW Capacity etc scrapping of non-live inventory Team management Training - Mentor all team members enhance their technical and behavioural skills keep them positively engaged and motivated challenge them to bring best out of each individual Conduct optimisation activities related to cloud resources Switches Leaf Spine SDI SDN Managers and ensure optimum usage of deployed infrastructure Check handover details of cloud infrastructure IPCPE deployed from projects team Ensure all relevant points are closed prior to handover Core Competencies Knowledge Experience Understanding of Network Architecture and updated on latest technologies including various modules and key components of network Hands on experience on Nokia CBIS Ericsson CEE Cisco CVIM Redhat Openstack Openshift Zabbix ZenOSS NADCM operations Hands on experience in deploying open-stack NFVI cloud infrastructure Good understanding of CEPH based storage Good understanding of Openstack services Undercloud and Overcloud Concepts Hands on experience in updating modifying networking of cloud infrastructure Good Understanding of Docker and Container Should have experience of configuring Leaf-Spine DC LAN architecture Knowledge on Open Standard routing and switching protocols i e BGP OSFP VRRP MLAG STP ECMP Knowledge on Virtual Private Networking i e MPLS GRE L2VPN EVPN Pseudowire IPsec MACSEC Additional networking technologies Virtual Private LAN Services VPLS Virtual Extensible LAN VXLAN high availability HA and resiliency architectures Clarity on Underlay Overlay Should have experience of configuring -Tenants Bridge domains End point groups Security policy VRFs etc Analytical Reasoning and logical thinking skills Positive Attitude towards problem solving learning new things adopt changes Must have technical professional qualifications BE B Tech in Electronics Communication with 8-10 years of relevant experience Training certifications in relevant IP cloud technology Private Public Hybrid cloud Linux advance Training certifications Open stack Training certifications CCNA CCNP ACE-A DCACI Training and certification Any equivalent combination of experience and or education from which comparable knowledge skills and abilities have been achieved Years of Experience 10 years of experience Vodafone Idea Limited formerly Idea Cellular Limited An Aditya Birla Group Vodafone partnership