Assistant Manager
1 week ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Assistant Manager/Team Lead, Quality Assurance for Banking Operations
Responsibilities
. Interpret requirements and develop an action plan for remediation of errors with the assistance of respective Team Leaders/Lot Leaders
. Develop basic reports to obtain as is data for review by business unit
. Contact appropriate business units to provide quality error reports and required remediation of all the errors
. Investigate issues by reviewing errors and provide recommendations to remove knowledge gap
. Prepare status reports, final reports and metrics for remediation activities
. Approach to do root cause analysis on error trends and making action plan
. Regular coordination between Operations and Training manager
. Calibrating with Onshore stakeholders - Good communication skills
. Preferred banking and capital market knowledge
. Leading day to day operations and taking care of process metrics
. Proactive approach in recognizing emerging trends like potential errors in different areas, categorization of errors, identifying knowledge gaps and fix them
. Identify process anomalies and get those fixed
. Drive efficiency in teams every year
. Ability to communicate effectively and efficiently with client and the process management on issues related to the quality checks
. Provide Critical VOC / observations or bring up patterns to the business in case of any anomalies
. Resource should have ability to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.
Qualifications:
Minimum qualifications
. Any graduate
. Experience in Quality Assurance for Banking operations
. Experience leading and mentoring team members
. Demonstrated flexibility in responding to changing priorities or dealing with unexpected events
. Strong data analytical and presentation skills with expertise in MS Excel and MS Powerpoint
. Effective planning and time management skills
. Interpersonal skills
. Coaching and Developmental skills
Preferred Experience
. Experience as Quality lead
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
-
Assistant Manager
3 weeks ago
Jaipur, Rajasthan, India Destination Hotels Full timeJob DescriptionSummaryYou will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.The Assistant Manager is responsible You will be required to supervise and oversee the accounts receivable, credit, bill collection...
-
Assistant Manager
3 weeks ago
Jaipur, Rajasthan, India AMAN Full timePOSITION OVERVIEW To be committed and dedicate time, effort and attention to offering a food product, which in quality and presentation reflects the vision and brand personality of the hotel To supervise and coordinate business activities in Food & Beverage Service To consistently monitor F&B cost and recommend pro-active action to enhance the...
-
Assistant Manager
3 weeks ago
Jaipur, Rajasthan, India Choice International Pvt Ltd Full timeCompany OverviewChoice International Pvt Ltd is the Govt. Infra Consulting Division of Choice Group, based in Mumbai. With a robust presence across various industries, including Infrastructure Consulting & IT Solutions, Equity & Commodity Broking, Mutual Fund Distribution, Retail Loans, Insurance Broking, Management Consulting, and Investment Banking, Choice...
-
Assistant General Manager
3 weeks ago
Jaipur, Rajasthan, India Hyatt Corporation Full timeAssistant General Manager Hyatt Place Hyatt Place Jaipur Malviya Nagar IN - RJ - JaipurFood and BeverageAssistant DirectorFull-timeReq ID: JAI000496Local Summary You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner...
-
Assistant Manager
2 days ago
Jaipur, Rajasthan, India Vivekananda Global University Full timeHR Manager/Assistant Manager - Talent AcquisitionJob type: Full time, Work from OfficeJob Overview:Vivekananda Global University (VGU), Jaipur, is a NAAC A+ grade University, situated in the heart of Jaipur. A home to around 8000 domestic and international students and more than 700 faculty members, VGU excels in delivering holistic education that aligns...
-
Assistant Manager
4 weeks ago
Jaipur, Rajasthan, India WNS Full timeJob descriptionMeet Training KPI's set for the process, Plan Process Trainings, Conduct Pre Process Training, Conduct Process Training, TNI, Conduct PKTs, Conduct Refreshers basis quality audits.Monitoring and coordinating process trainings for the teams, Maintain Training SOPs, trackers & other documentation.Should have done classroom/virtual training & be...
-
Assistant Manager
3 weeks ago
Jaipur, Rajasthan, India Royal Enfield Full timeJob Requirements Position title Assistant Manager - HR Support Reports to Manager HR Job grade Assistant Manager Location Jaipur, Kukas Job Purpose The incumbent shall support in driving and accomplishing key HR deliverables and priorities to meet the business objectives, by actively interfacing and partnering with the business team...
-
Assistant Sales Manager
3 weeks ago
Jaipur, Rajasthan, India Anantara Full timeJob Description We are seeking a motivated and experienced Assistant Manager Sales to support the sales team in achieving revenue targets and fostering long-term relationships with guest. Support the Sales Manager in developing and implementing strategic sales plans to achieve revenue goals and targets. Assist in prospecting, lead generation, and...
-
Assistant Manager
1 week ago
Jaipur, Rajasthan, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Assistant Manager-Human Resources
2 days ago
Jaipur, Rajasthan, India Destination Hotels Full timeJob DescriptionSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Human Resources is responsible to assist in the smooth and efficient running of the Personnel...
-
Assistant Front Office Manager
3 weeks ago
Jaipur, Rajasthan, India Hyatt Corporation Full timeAssistant Front Office Manager Hyatt Regency Hyatt Regency Jaipur Mansarovar IN - RJ - JaipurFront OfficeDepartment Head/ManagerFull-timeReq ID: JAI000492Worldwide Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and...
-
Managing Director Assistant
2 days ago
Jaipur, Rajasthan, India NAVRASA Full time**Job Description**We are seeking an experienced Executive Operations Coordinator to join our team at Navrasa Fine Jewels Pvt. Ltd.This dynamic role involves providing high-level administrative support to the Managing Director, focusing on executive office management, travel coordination, and event planning.Key Responsibilities:Act as the primary liaison...
-
Managing Director Assistant
2 days ago
Jaipur, Rajasthan, India NAVRASA Full timeAbout This RoleWe are looking for a highly skilled and experienced individual to join our team as a Managing Director Assistant. As the right-hand person to the Managing Director, you will be responsible for providing exceptional administrative support, ensuring seamless day-to-day operations, and coordinating communication across the company.Key...
-
Managing Director Assistant
3 days ago
Jaipur, Rajasthan, India NAVRASA Full timeAbout the RoleAs an Executive Assistant to the Managing Director, you will be responsible for drafting, proofreading, and preparing correspondence on behalf of the MD.You will also organise and coordinate meetings, conferences, and travel arrangements, ensuring all logistics are in place.
-
Assistant Manager Kitchen Stewarding
3 weeks ago
Jaipur, Rajasthan, India Alila Fort Bishangarh Full timeDescription To assist the Stewarding Manager in managing the Stewarding Department as an efficient and productive cost centre by maintaining an organised and clean back-of-house area in Food and Beverage and by providing all kitchens outlets and banquets with clean operating equipment based on expected business levels Qualifications Ideally with a...
-
Jaipur, Rajasthan, India Destination Hotels Full timeJob Title: Assistant Manager-Human ResourcesAbout the Role: As an Assistant Manager-Human Resources, you will play a crucial role in supporting the efficient running of our department. You will be responsible for assisting the Director of Human Resources or Human Resources Manager in implementing Hyatt's People Philosophy throughout the hotel.Key...
-
Jaipur, Rajasthan, India NAVRASA Full timeJob Description:As a key member of our team at Navrasa Fine Jewels Pvt. Ltd., the Executive Assistant to the Managing Director will provide high-level administrative support, ensuring seamless day-to-day operations, managing the MD's schedule, coordinating communication across the company, and supporting strategic initiatives.About the Role:The ideal...
-
Assistant Facility Manager
3 weeks ago
Jaipur, Rajasthan, India Jones Lang LaSalle Full timeJLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...
-
Senior Assistant to Management
2 days ago
Jaipur, Rajasthan, India Jaipur Rugs Full timeJAIPUR Rugs: Revolutionizing Home FurnishingAbout UsJAIPUR Rugs is a global leader in home furnishing, committed to sustainability and social responsibility. Our hand-knotted rugs are crafted by skilled artisans, promoting economic growth and cultural preservation.Position SummaryWe are seeking an experienced Personal Assistant to Director to support the...
-
Executive Assistant to Managing Director
5 days ago
Jaipur, Rajasthan, India NAVRASA Full timeAbout UsNavrasa Fine Jewels Pvt. Ltd. is a reputable jewellery manufacturing company seeking an experienced Executive Assistant to support our Managing Director. We require a proactive, detail-oriented individual who can handle multiple tasks with a high degree of professionalism in a fast-paced environment.ResponsibilitiesThis role involves providing...