Customer Service Representative

3 weeks ago

Faridabad, Haryana, India Knight Learning Solutions Full time

Job Title Customer Support Executive - Hebrew Italian Dutch Voice Process Location Sector 18 Gurgaon Haryana Job Type Full-time On-site Industry BPO Customer Support International Process Experience Level 1-5 Years Freshers with language proficiency can apply We are hiring Customer Support Executives for international voice processes at our Gurgaon Sector 18 office If you re fluent in Hebrew Italian or Dutch and passionate about customer service this is an excellent opportunity to work with global brands in a dynamic and professional environment Current Openings by Language and Process 1 Process Bird Voice Support - Hebrew Language Open Positions 5 Salary Up to 14 LPA Language Requirement Fluency in Hebrew spoken and written 2 Process Bird Voice Support - Italian Language Open Positions 5 Salary Up to 10 5 LPA Language Requirement Fluency in Italian spoken and written 3 Process Siemens Voice Support - Dutch Language Open Positions 4 Salary Up to 12 LPA Language Requirement Fluency in Dutch spoken and written Key Responsibilities Handle inbound and outbound customer calls emails in the assigned language Resolve customer queries complaints and provide accurate information Maintain a positive empathetic and professional attitude toward customers Follow communication procedures guidelines and policies Collaborate with internal teams to ensure customer satisfaction Requirements Language Proficiency Must be fluent in Hebrew Italian Dutch as per the applied process Good communication skills in English Prior customer service or voice process experience is a plus Ability to work in a fast-paced team-oriented environment Willingness to work in rotational shifts What We Offer Competitive salary package as per language and process 5-day working week Health insurance and other benefits Career development and training opportunities Inclusive and diverse work culture Job Location Sector 18 Gurgaon Work from Office Shift Rotational Including Night Shifts Joining Immediate to 30 days preferred Job Type Permanent Pay 1 050 000 00 - 1 400 000 00 per year Experience International voice process 1 year Required Language Hebrew Italian Dutch Required

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