
Customer Care Representative
3 days ago
Interact with customers to solve issues and questions about products, services, and policies
- Maintain a positive and friendly tone with customers at all times
- Listen to customer complaints and try to identify the cause of their problem to your best ability
- Identify the appropriate response and strategy to solve customer issues as quickly as possible
- Relegate unique customer cases to supervisors or the appropriate department and provide context when necessary
- Ensure customer satisfaction and maintain professional customer support
- Handle the responsibilities outlined in the customer service job description
- Exhibit the skills and qualities expected in a customer service representative position
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 3 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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