Customer Service Representative

23 hours ago

Panchkula, India Dazonn Technologies Private Limited Full time

**work from office**

**Contact :9056627340**

**English Required**

**US SHIFT (9:30PM-6:30AM)**
**UK SHIFT (1:30PM - 10:30PM)**

**5 DAYS WORKING**

**FRESHERS ONLY**

Our company **Dazonn Technologies** is hiring Graduates and Undergraduates for a Customer Service position (International Voice Process) - CONTRACT TO HIRE

We are seeking Customer Service Representatives to handle customer queries and complaints. To be successful in this role, you must have experience interacting with computers and consumers. You must also be able to remain calm when customers are frustrated. You must also be able to process orders and modifications across multiple channels of communication.

**Customer Service Representative Responsibilities**:

- Respond to customer inquiries promptly, communicate with customers through various channels
- acknowledge and resolve customer complaints.
- In case of chaos, Handle the situations wisely and smartly.
- Maintain a positive attitude, empathy, and professionalism toward customers at all times.
- Documenting all customer interactions, comments, transactions, and complaints
- Communicating with colleagues as needed, providing professional customer support and ensuring customer satisfaction.

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- UK shift
- US shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

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