▷ (High Salary) Deal Desk Analyst

Join Vonage and help us innovate cloud communications for businesses worldwide Vonage Communications APIs As an emerging leader in the 10B communications API market we empower global brands to connect better with their customers employees and partners through transformative communications experiences For example Vonage API solutions empower organizations to build their custom omnichannel communications structure This allows them to reach and engage customers on their preferred schedule and channel - including voice video and messaging Think of a rideshare service instantly connecting with customers hospital staff conducting remote monitoring customers verifying their identity before completing a purchase AI virtual agents servicing customers around the clock and much more Vonage Applications Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement From cloud contact centers to feature-rich unified communications solutions our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences Why this role matters The Deal Desk Analyst plays a crucial role in structuring competitive deals and optimizing pricing strategies to drive revenue growth and market share Your key responsibilities Work with Sales Teams in building price quotes for customers including our largest and most strategic accounts Collaborate with Operations Finance Legal Product and Pricing teams to optimize the onboarding process of customers Help drive adoption of CPQ the sales self-service quoting tool in SFDC Provide analysis around trends in customer requests and pricing Take action on trends revealed driving changes in pricing and costs Streamline and improve business practices including tools templates and processes to increase the efficiency of the Deal Desk team Train and advise Sales and any other stakeholders on pricing quoting on-boarding process and best practices Define and manage projects to deliver further operational efficiencies What you ll bring Required Bachelor s degree in Business Economics Finance or Accounting 5 years in a fast-paced deadline-driven role Strong analytical and problem-solving skills Excellent communication and stakeholder management Advanced Excel skills and data manipulation Fluent in English Structured and delivery-focused approach Experience we consider a plus Familiarity with CPQ tools Background in SaaS or tech industries How you ll benefit Discretionary Time Off Annual bonus opportunity Educational Assistance Reimbursement Program LI-MW1 There s no perfect candidate You don t need all the preferred qualifications to make a valuable impact on our team Our employees and customers come from diverse backgrounds so if you re passionate about what you could achieve at Vonage we d love to hear from you To learn how we process your personal data during the recruitment process please refer to our Privacy Notice Who we are Vonage is a global cloud communications leader And your talent will further help brands - such as Airbnb Viber WhatsApp and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications contact center solutions and communications APIs Ready to innovate Then join us today Note The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list Assignments may differ for individuals within the same role based on business conditions departmental need or geographic location