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3 weeks ago


Nashik, India Tata Consultancy Services Limited Full time

Job Description TCS BPS IS HIRING FOR COLLECTIONS MANAGER AT NASHIK Kindly go through the norms below and apply only if its relevant for Job Role: Collections Manager Job Location: Nashik Experience required: - Should be working as an AM/Manager in a Domestic Collections Process - Candidate who has hands on experience in Domestic Collections with a proven track record - Capable of managing the process wing to wing with minimal support - Manage the overall performance and ensure seamless execution - Manage Attrition and Shrinkage - Oversee the Training, Quality and Dialer Operations - Process review (Internal and with customer) - Manage escalations and audits - Adherence to overall Service Delivery Requirements - Recognize high performance and reward accomplishments Job Requirement: - Any full-time graduate (10+2+3) - Immediate joiners/30 Days Notice/60 Days Notice. - Mode of Salary credit should be through banks from all the employers (No cash in hand) - All educational and employment documents are mandatory to have. - Should be comfortable with rotational week offs Skill Requirement: - Strong interpersonal and presentation skills - Must have fair knowledge of Dialer operations - Excellent analytical skills - Good client management skills - In-depth knowledge of performance metrics - Organizational and time-management skills - Decision-making skills - Excellent skills in MS Office - Excellent Communication Skills (Spoken & Written) TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately. Spotlight - Office cab/shuttle



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