Program Coordinator

3 weeks ago

Mumbai, Maharashtra, India upGrad Full time
Job Title: Program Coordinator EdTech

Location: Mumbai (Marol) Work From Office

Shift Timing: 12:30 PM to 9:30 PM (Monday to Saturday)

Experience: 0 to 2 Years Industry: EdTech / Education Services

CTC: 3LPA - 4.5LPA

Employment Type: Full-Time, Permanent

Department: Student Success / Program Operations

About upGrad:

upGrad, founded in 2015, is Asia's largest integrated Learning, Skilling, Workforce Development, and Placement company. We offer online and hybrid degrees, certifications, bootcamps, and study abroad programs for working professionals. With over 10 million learners across 100+ countries, we collaborate with 300+ global university partners and 20,000+ recruiters. Learn more at www.upgrad.com.

Job Description:

We are hiring a Program Coordinator (G1) to manage and support the seamless execution of academic programs. This role involves working closely with internal teams, faculty, and learners to ensure timely delivery of program milestones and excellent learner experience.

Key Responsibilities:

- Assist in end-to-end execution of assigned programs – scheduling, tracking, and reporting.
- Coordinate with internal teams, faculty members, and external partners.
- Manage learner onboarding, communication, and engagement activities.
- Monitor program progress, collect feedback, and analyze data for improvements.
- Act as the first point of contact for learners and resolve queries efficiently.

Desired Candidate Profile:

- Bachelor's degree (Any stream)
- 0–2 years of experience in program coordination, operations, or similar roles
- Freshers with strong communication and MS Excel skills are welcome to apply
- Excellent verbal and written English communication skills
- Strong data interpretation and organizational skills
- Proactive, detail-oriented, and capable of handling multiple tasks in a fast-paced setup

Why Join upGrad?

- Be a Learner Advocate: Play a key role in ensuring learner success
- Cross-functional collaboration: Work with operations, tech, and academic teams
- Build a career in EdTech: Grow in a high-impact and mission-driven environment
- Access continuous learning & career mobility opportunities

Role Category:

Other – Education / Training / Academic Support / Program Management

Functional Area: Operations / Student Support / Program Management

Education: UG: Any Graduate

Apply Now or drop your CV to shreelakshmi.chandra@upgrad.com or +919986977622

If you're passionate about education, technology, and want to make a real impact on learner journeys, we'd love to hear from you.

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