Program Coordinator

2 weeks ago

Mumbai, Maharashtra, India upGrad Full time

Job Title: Program Coordinator EdTech

Location: Mumbai (Marol) Work From Office

Shift Timing: 12:30 PM to 9:30 PM (Monday to Saturday)

Experience: 0 to 2 Years Industry: EdTech / Education Services

CTC: 3LPA - 4.5LPA

Employment Type: Full-Time, Permanent

Department: Student Success / Program Operations

About upGrad:

upGrad, founded in 2015, is Asia's largest integrated Learning, Skilling, Workforce Development, and Placement company. We offer online and hybrid degrees, certifications, bootcamps, and study abroad programs for working professionals. With over 10 million learners across 100+ countries , we collaborate with 300+ global university partners and 20,000+ recruiters . Learn more at

Job Description:

We are hiring a Program Coordinator (G1) to manage and support the seamless execution of academic programs. This role involves working closely with internal teams, faculty, and learners to ensure timely delivery of program milestones and excellent learner experience.

Key Responsibilities:

  • Assist in end-to-end execution of assigned programs – scheduling, tracking, and reporting.
  • Coordinate with internal teams, faculty members, and external partners.
  • Manage learner onboarding, communication, and engagement activities.
  • Monitor program progress, collect feedback, and analyze data for improvements.
  • Act as the first point of contact for learners and resolve queries efficiently.

Desired Candidate Profile:

  • Bachelor's degree (Any stream)
  • 0–2 years of experience in program coordination, operations, or similar roles
  • Freshers with strong communication and MS Excel skills are welcome to apply
  • Excellent verbal and written English communication skills
  • Strong data interpretation and organizational skills
  • Proactive, detail-oriented, and capable of handling multiple tasks in a fast-paced setup

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