Technical Project Manager, AI-First Transformation

Work Hours

M-F, 6:00 AM–2:00 PM PT

About Us

We're transforming Signalmash into an AI-first, fully automated business—eliminating soul-sucking, repeatable tasks so our people can focus on real human connection. Next, we'll package that expertise into a professional services practice, helping clients automate and embed AI across their operations.

The Role

Strong English communication is a must. You must present confidently and write clearly to both executives and clients.

As our Technical Project Manager for AI-First Transformation, you will:

- Keep our internal automation roadmap on track and manage client implementation projects end to end.
- Serve as the "process enforcer," making sure everyone—from junior engineers to senior leaders—follows defined workflows and hits milestones.
- Collaborate closely with our Automation Architect to translate strategy into actionable sprints, deliverables, and outcomes.

Who You Are

- 5+ years in technical project management within B2B SaaS, CPaaS, or similar environments
- A process enforcer: comfortable holding everyone, including senior stakeholders, to agreed workflows
- Excellent communicator: fluency in written and spoken English; skilled at presentations and status updates
- Tech-savvy: able to read API docs, understand webhooks, and discuss code snippets with engineers
- Automation curious: experience using workflow tools (Zoho Flow, Zapier, n8n, or equivalents) to streamline processes
- Detail-obsessed: meticulous with checklists, risk logs, test plans, and QA/UAT procedures
- Collaborative: knows when to push back, coach, and rally teams to achieve goals

Core Skills

- Project Management: roadmaps, sprint planning, Agile ceremonies, milestone tracking
- Process Enforcement: documenting workflows, enforcing naming conventions, and driving adoption
- Stakeholder Management: risk escalation, scope negotiation, and executive reporting
- Quality & Change Management: QA/UAT processes, release management, and performance tracking

AI & Automation Expertise

- LLM Proficiency (required): hands-on experience with ChatGPT/OpenAI, Claude, or similar for automation or content generation
- Workflow Orchestration (bonus): familiarity with Zoho Flow, Zapier, n8n, or Zoho Orchestration
- Code Literacy (bonus): comfort reviewing Python, JavaScript, or similar snippets and guiding engineers

Familiarity with Tools

We work day-to-day in Zoho Projects, Slack, and Notion, but value expertise in any leading platforms. Examples include:

- Project Management: Zoho Projects, ClickUp, Jira, Asana, Trello
- Documentation & Collaboration: Notion, Confluence, Google Docs
- Spreadsheets & Databases: Google Sheets, Airtable, Zoho Sheet, Zoho Creator
- Communication: Slack
- Sales & Data: Zoho CRM, Apollo.io, Salesforce, HubSpot

Bonus Points

- Prior experience with Zoho One
- Led client workshops or training sessions
- Familiarity with AI orchestration tools (Zoho Orchestration, Prefect)

Why Join Us?

You'll shape the playbook for an AI-first organization, then help package and sell that capability to clients. This isn't a "set and forget" PM role—you'll architect processes, enforce discipline, and drive real business impact.

To Apply:

Submit the following:

1. Your resume and a one-page summary of a past technical project you managed—ideally involving automation or AI—and the PM tools/processes you implemented.
2. A short video (under 5 minutes) answering two questions: (this is required). IF YOU DON'T SEND A VIDEO, WE WILL ASSUME YOUR NOT READING THIS AND USING AI AND WILL DELETE YOUR SUBMISSION. email to careers@signalmash.com
3. a) Professional Insight: Describe a project where you had to enforce processes across a team. What challenges did you face, and how did you ensure everyone followed the plan?
4. b) Personal Connection: What's a hobby or passion outside of work that energizes you, and how does it influence the way you lead or collaborate?

We'll review your materials and video to get both your expertise and personality before scheduling next steps.

---