Client Services Administrator, Its, India
3 days ago
Primary purpose of the role The Client Services Administrator s role is to support and maintain in-house computer systems laptops desktops and peripherals both on site and remotely located within India This includes receiving prioritizing documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations Problem resolution may involve the use of diagnostic and help request tracking tools Key Result Area Strategy Planning Acquisition Deployment Support the acquisition of new computer or networking hardware Evaluate documented resolutions and analyze trends for ways to prevent future problems Alert management to emerging trends in incidents Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems software and clients in conjunction with end users and department managers Install and configure Citrix applications Operational Management Liaise with and provide training and support to end users and staff on computer operation and other issues Install configure test maintain monitor and troubleshoot end user workstation hardware networked peripheral devices and networking hardware products Where required install configure test maintain monitor and troubleshoot associated end user workstation software and networking software products Collaborate with analysts application developers and system owners in the testing of Citrix programs applications and interoperability Recommend hardware or software changes needed to optimize Citrix deployments configuration or maintenance Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous timely and effective resolution of end user issues Document all pertinent end user identification information including name department contact information and nature of problem or issue Access software updates drivers knowledge bases and FAQ resources on the Internet Intranet to aid in problem resolution Install anti-virus software and ensure virus definitions are up-to-date Perform preventative maintenance including checking and cleaning of workstations printers and peripherals Test fixes to ensure problem has been adequately resolved Perform post-resolution follow ups to help requests
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Administrator- Client Service Desk
2 weeks ago
Bangalore, Karnataka, India MUFG Full timeAbout MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG ...
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Administrator - Client Service Desk [T500-20574]
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Bangalore, India MUFG Full timeAbout Us: MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the...
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Administrator - India Deposits
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Bangalore, Karnataka, India MUFG Full timeAbout MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG ...
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Client Administration
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Client services partner
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Bangalore, Karnataka, India CIEL HR Full timeHi Greetings of the Day We have a critical opening with our client PostgreSQL database administration for Bangalore Location Experience 4 yrs Location Bangalore Payroll CIEL HR Mode of Employment Contract Job description 4-6 years relevant experience in PostgreSQL database administration Experience with Database installation patching ...
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Client Virtualization services
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Bengaluru, Karnataka, India The Edge Asia Full timeOur client is a distinguished and widely recognized bank for its global operations. Renowned for its proficiency across diverse financial sectors such as investment management and wealth solutions, the organization has solidified its standing through a dedicated commitment to providing top-tier services. **Key responsibilities**: - Develop and execute...
