Client Services Administrator, ITS, India
1 day ago
Primary purpose of the role: The Client Services Administrator's role is to support and maintain in-house computer systems, laptops, desktops, and peripherals both on site and remotely, located within India. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools.Key Result AreaStrategy, Planning, Acquisition & DeploymentSupport the acquisition of new computer or networking hardwareEvaluate documented resolutions and analyze trends for ways to prevent future problems.Alert management to emerging trends in incidents.Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.Install and configure Citrix applications.Operational ManagementLiaise with, and provide training and support to, end users and staff on computer operation and other issues.Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance.Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.Install anti-virus software and ensure virus definitions are up-to-date.Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.Test fixes to ensure problem has been adequately resolved.Perform post-resolution follow ups to help requests.
-
Bangalore, Karnataka, India Fresenius Medical Care Full timePrimary purpose of the role The Client Services Administrator s role is to support and maintain in-house computer systems laptops desktops and peripherals both on site and remotely located within India This includes receiving prioritizing documenting and actively resolving end user help requests and escalating incidents when considered appropriate and...
-
Administrator- Client Service Desk
3 days ago
Bangalore, Karnataka, India MUFG Full timeAbout MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG is one of the...
-
Associate Vice President-Client Servicing
1 week ago
bangalore, India Shobiz Experiential Full timeJob SummaryWe are currently looking for an incumbent who will be responsible for building &leading the team and deliver successful events while he/she will be responsible for the P&L management.Key Responsibilities1) Building and managing a team 2) Servicing existing clients and acquiring new clients 2) Ideate based on the clients' brief on how the event can...
-
Associate Vice President-Client Servicing
6 days ago
Bangalore, India Shobiz Experiential Full timeJob Summary We are currently looking for an incumbent who will be responsible for building &leading the team and deliver successful events while he/she will be responsible for the P&L management. Key Responsibilities 1) Building and managing a team 2) Servicing existing clients and acquiring new clients 2) Ideate based on the clients' brief on how the event...
-
Associate Vice President-Client Servicing
7 days ago
Bangalore, India Shobiz Experiential Full timeJob Summary We are currently looking for an incumbent who will be responsible for building &leading the team and deliver successful events while he/she will be responsible for the P&L management. Key Responsibilities 1) Building and managing a team 2) Servicing existing clients and acquiring new clients 2) Ideate based on the clients' brief on how the event...
-
Client Servicing Consultant
7 days ago
bangalore, India MullenLowe Lintas Group Full timeAbout the Company: MullenLowe Lintas is one of India’s leading creative agencies and part of the global MullenLowe Group network. Known for its strategic thinking and creative excellence, the agency partners with some of the country’s most loved brands building impactful, culture-shaping campaigns that drive business results. About the Role: We are...
-
Client Servicing Consultant
1 week ago
bangalore, India MullenLowe Lintas Group Full timeAbout the Company:MullenLowe Lintas is one of India’s leading creative agencies and part of the global MullenLowe Group network. Known for its strategic thinking and creative excellence, the agency partners with some of the country’s most loved brands building impactful, culture-shaping campaigns that drive business results.About the Role:We are looking...
-
Associate Vice President-Client Servicing
1 week ago
Bangalore Urban, India Shobiz Experiential Full timeJob SummaryWe are currently looking for an incumbent who will be responsible for building &leading the team and deliver successful events while he/she will be responsible for the P&L management.Key Responsibilities1) Building and managing a team 2) Servicing existing clients and acquiring new clients 2) Ideate based on the clients' brief on how the event can...
-
Associate Vice President-Client Servicing
6 days ago
Bangalore Urban, India Shobiz Experiential Full timeJob Summary We are currently looking for an incumbent who will be responsible for building &leading the team and deliver successful events while he/she will be responsible for the P&L management. Key Responsibilities 1) Building and managing a team 2) Servicing existing clients and acquiring new clients 2) Ideate based on the clients' brief on how the event...
-
Security Administrator
4 weeks ago
bangalore, India Talent Tribe Global Full timeIT Department Name: Global Technology Infrastructure IT Department Cost Center: Job Title: Security Administrator Reports to: US CSU Manager Company Description Our IT Client is a leading global investment management firm that offers high-quality research and diversified investment services to institutional clients, individuals and private clients in major...
