Customer Success Consultant

4 weeks ago


Bengaluru, Karnataka, India MTAP Technologies Full time
Job Description

Key Deliverables

- Manage Safetrax implementation and support for clients and fleet partners
- Ensure prompt resolution of client queries and service requests
- Own account growth strategy and relationship development
- Identify and implement automation to enhance client experience

Role Responsibilities

- Act as primary liaison between clients and internal teams
- Respond to customer queries and communicate value propositions
- Support project planning and resource alignment
- Apply consulting mindset to deliver tailored solutions

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