[Urgent Search] Customer Care Executive
4 weeks ago
About Us Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers. Founded in 1979, the company is headquartered in Alphen aan den Rijn in The Netherlands and operates in more than 110 countries with over 3,500 employees around the world. The Hyva Group encompasses more than 30 subsidiaries globally, with an extraordinary sales and service coverage and 14 production facilities in Brazil, China, Germany, India, and Italy, with more than 20,000 customers. What You’ll Be Doing: For this role, you’ll handle customer calls, monitor service requests, prepare reports, and coordinate with dealers to ensure smooth operations. - 📞 Customer Call Handling & Escalation – Be the first point of contact and ensure every issue is addressed with care and urgency. - 🔍 Monitoring Open Calls – Track service calls and escalate delays due to parts unavailability. - 📊 MIS Reporting – Prepare insightful reports on parts and service performance. - 📬 Dealer Correspondence – Communicate clearly and professionally with dealers to resolve issues. - 📈 Outstanding Follow-Up – Stay on top of every open item until it’s resolved — no loose ends What You Bring: - 🎓 Bachelor of Mass Communications with strong proficiency in English and Microsoft Excel - 💼 Minimum 2 year of experience in customer service or support roles - 🧍 A proactive mindset and ability to work independently - 💬 Excellent communication and follow-up skills - 🧩 Strong attention to detail and organizational abilities 💡 Why Join Us? - Be the frontline of a brand that values customer experience - Work in a dynamic, fast-paced environment - Make a real impact with every call and every follow-up - Grow your career with hands-on experience and meaningful responsibilities Diversity, Equity & Inclusion (DEI) We are an inclusive employer that welcomes all backgrounds, perspectives, and experiences. Regardless of your origin, gender, age, sexual orientation, beliefs, disability, or political views, we value diversity and believe that unique perspectives drive innovation and success. Join us and be part of a team where everyone belongs
-
Customer Care Executive
2 days ago
Kannur, Kerala, India BTRAC Full time ₹ 1,20,000 - ₹ 1,80,000 per yearWe are seeking a proactive and customer-oriented Customer Care Executive with strong communication skills. The ideal candidate will have prior experience in handling customer interactions and providing effective support, ensuring excellent customer satisfaction.Key Responsibilities:Handle inbound and outbound calls, emails, and messages to assist...
-
Customer Care Executive
1 week ago
Kannur, Kerala, India Mazi Diktyo International Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per yearWe are seeking a proactive and customer-oriented Customer Care Executive with strong communication skills. The ideal candidate will have prior experience in handling customer interactions and providing effective support, ensuring excellent customer satisfaction.Key Responsibilities:Handle inbound and outbound calls, emails, and messages to assist...
-
Senior Customer Care Executive
43 seconds ago
Kannur, Kerala, India VolksWagen Kannur Full time ₹ 1,80,000 - ₹ 3,60,000 per yearRole OverviewThe Senior Customer Relations Executive (CRE) plays a key role in ensuring exceptional customer service standards in the Service Department. This role involves handling escalations, guiding junior team members, and ensuring Volkswagen's customer care policies are effectively implemented. The Senior CRE acts as a bridge between customers, service...
-
customer care executive vc 1309
2 weeks ago
Kannur, Kerala, India UNIQUEFORM Full time ₹ 1,80,000 - ₹ 2,70,000 per yearIMMEDIATE HIRINGCall Us/Whatsapp Immediately To Ensure Your Opportunity Get registered at one of the most promising consultancies at Kannur district. We provide job opportunities to all the candidates registered with us. To know more about the job vacancy contact Riddhi Management Consultancy.POST: CUSTOMER CARE EXECUTIVE VC 1309LOCATION:...
-
Customer Care Officer
2 weeks ago
Kannur, Kerala, India BSS GREEN LIFE Full time ₹ 96,000 - ₹ 1,20,000 per yearVACANCY: Customer care officer - office based job (only Female)Work location will be BSS GREEN LIFE- ROYAL CITY COMPLEX, OPP INDIAN COFFEE HOUSE, NEAR OLD BUS STAND,PAYYANUR,KANNUR Salary: 8 k to 10 k + incentiveworking hours 9am to 5.30 pm or 9.30am to 6pmEducation: +2 /degree/diploma .computer knowledge is must.Candidates residing with 15 km are preferred...
-
Kannur, India Computer Care Full timeNeeded passionate Sales executive for leading brand store in Kannur Package will be best as per industry standards. Incentive perksFreshers can also applyRoles: Sales, Customer service, inventory management More information about this Retail Store Executive JobPlease go through the below FAQs to get all answers related to the given Retail Store Executive...
-
Customer Care Executive
6 days ago
Kannur, Kerala, India Satirth Bussiness Solutions Full time ₹ 2,00,000 - ₹ 4,00,000 per yearKey ResponsibilitiesMultilingual Support: Handle inbound and outbound customer inquiries efficiently via phone, email, and chat. A key requirement is providing fluent and professional support in the Hindi language.Problem Resolution: Diagnose and resolve customer issues, complaints, and requests with speed, accuracy, and a customer-first attitude.Product...
-
Digital Marketing Executive
4 weeks ago
Kannur, India E-CARET SOLUTIONS Full timeAbout Ecaret SolutionsEcaret Solutions is a technology-driven company focused on delivering innovative digital products and software solutions. We design and develop user-centric platforms that simplify complex workflows for businesses and enhance end-user experiences. We’re now looking for a creative and detail-oriented UI/UX Designer to join our growing...
-
Digital Marketing Executive
4 weeks ago
Kannur, India E-CARET SOLUTIONS Full timeAbout Ecaret SolutionsEcaret Solutions is a technology-driven company focused on delivering innovative digital products and software solutions. We design and develop user-centric platforms that simplify complex workflows for businesses and enhance end-user experiences. We’re now looking for a creative and detail-oriented UI/UX Designer to join our growing...
-
Digital Marketing Executive
4 weeks ago
Kannur, India E-CARET SOLUTIONS Full timeAbout Ecaret SolutionsEcaret Solutions is a technology-driven company focused on delivering innovative digital products and software solutions. We design and develop user-centric platforms that simplify complex workflows for businesses and enhance end-user experiences. We’re now looking for a creative and detail-oriented UI/UX Designer to join our growing...
