Business Manager

4 days ago


Mumbai India Livspace Full time

Job Description About Us Livspace is Asia's largest and fastest-growing home interiors and renovation platform. Leveraging its proprietary technology, the company delivers end-to-end home interior and renovation solutions, encompassing modular solutions, furniture, false ceilings, soft furnishings, dcor, civil works, and more. The company serves homeowners across diverse market segments in India and Singapore. Since the company was founded in 2015, Livspace has revolutionized a highly fragmented industry by setting new benchmarks in quality, innovation, and execution. To date, the company has successfully transformed the homes of over 100,000 satisfied customers through its presence in 80+ cities and 110+ Experience Centres. Backed by marquee investors, the company's goal is to continue strengthening its dominance in India as an industry leader and the largest employer of interior designers. Livspace remains committed to redefining industry standards by introducing new products and services, enhancing site execution processes, improving manufacturing techniques, and ensuring seamless project deliveryall with the ultimate goal of turning homeowners dreams into reality. For more information, please visit: https://www.livspace.com/in/about-us Job Description We are looking for a proactive and results-oriented Referral Business Program Manager to lead our referral program initiatives at LivSpace. The ideal candidate will be responsible for driving input efforts for referrals among all Business Managers (BMs), conducting audits, disbursing referral rewards, designing sales schemes, and enhancing repeat referrals from past referrers. - Drive input efforts for referrals among all BMs, ensuring regular touchpoints and engagement. - Conduct audits and manage the disbursal of referral rewards on a regular basis. - Enhance repeat referrals from existing referrers through targeted strategies. - Implement a structured approach to drive referral generation across the organization. - Ensure 100% compliance and awareness of the referral program and related marketing activities. - Drive an average of 3.5 referrals per adopted BM and 2.5 referrals per other BM. - Achieve 100% monthly overall targets per adopted BM. - Meet cohort referral targets for other BMs to drive program success. Job Requirement - Any Graduate / Post Graduate - 3+ yrs of relevant experience in driving sales nos - Proven experience in managing referral programs or sales initiatives. - Strong analytical skills and the ability to drive results through data-driven strategies. - Excellent communication and interpersonal skills to engage with stakeholders effectively. - Ability to work in a fast-paced environment and manage multiple priorities simultaneously. - Strategic thinking and problem-solving abilities. - Strong project management skills to execute referral program initiatives effectively. - Proficiency in data analysis and reporting to track program performance. - Team player with the ability to collaborate cross-functionally. - Detail-oriented with a focus on compliance and program integrity.



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