Inside Sales Executive

Job Description

IT Sales / AI Solution Sales - Inside Sales Executive

Location: Gachibowli, Hyderabad

Exp - 1 to 4 Yrs

Duration: Fulltime, Onsite

Timings: EST - Night Shifts

NP: Immediate to 15 Days

Skills

- Experience in lead generation, inside sales, market research, or business development, preferably in retail, finance, insurance, banking, supply chain, life sciences, or healthcare sectors.
- Preferably experienced working with AI driven digital solutions such as Conversational AI, Generative AI, DX, CX, EX, AI-Driven Automation Solutions, AI-Driven Software Testing Solutions, AI/ML, LLM, NLP or AI Driven- Data Analytics.
- Strong analytical skills and problem-solving abilities, with a keen ability to match client needs with AI solutions.
- Proficiency in CRM software and lead management tools.

Job Description

- WE'RE SEEKING A CANDIDATE WHO POSSESSES EXPERIENCE IN DIRECT SALES OF IT SOLUTIONS AND SERVICES, SPECIFICALLY WITHIN A HUNTING ROLE, IN THE U.S. MARKET.
- Perform in-depth market research to pinpoint industry segments that could benefit from AI-driven digital and business solutions.
- Develop and articulate compelling value propositions based on AI technology and industry insights to engage potential clients.
- Understand and address the specific challenges of client’s/leads, demonstrating how our AI solutions can optimize and automate Operations, Conversations, Digital Experience, Customer Experience, and Employee Experience.
- Execute targeted lead generation campaigns, leveraging outreach, content marketing, and industry events to attract prospects.
- Work closely with the Global Business Development team for smooth lead hand-off, ensuring comprehensive lead profiles and information are provided.
- Build and maintain relationships with key stakeholders in target organizations through customized presentations and demonstrations of AI capabilities.
- Employ CRM and lead management tools for efficient tracking, progress monitoring, and data accuracy.

Key Responsibilities:

1. Inside Sales:

- Proactively identify and generate new business opportunities through outbound calls, emails, and lead nurturing.
- Follow up on inbound inquiries and leads generated from marketing campaigns.
- Build and manage a pipeline of prospective clients by understanding their needs and offering tailored solutions.
- Achieve and exceed monthly/quarterly sales targets and KPIs.

2. Client Handling:

- Maintain a professional relationship with existing clients, ensuring excellent customer service and satisfaction.
- Conduct discovery calls to understand client requirements and provide appropriate solutions.
- Manage and resolve client inquiries, complaints, or issues promptly.
- Work closely with CTO, CTO, CEO, VP, Operations Manager, Sales Director management, and service delivery teams to ensure a seamless client experience.

Required Skills and Qualifications:

- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in inside sales, telesales, or client engagement.
- Excellent verbal and written communication skills.
- Strong negotiation and persuasive skills.
- Ability to build rapport and foster relationships over the phone and in virtual meetings.
- Experience with CRM tools such as Salesforce, HubSpot, or Zoho.

Key Attributes:

- Highly motivated and target-driven.
- Strong problem-solving and analytical skills.
- Team player with a proactive and positive attitude.
- Ability to multitask and manage time effectively.