Customer Service Representative
8 hours ago
Job Description Job Title: Healthcare Service Coordinator/ Assistant Service Coordinator Location: Thane Head office Job Summary: We are looking for a proactive and empathetic Client/Patient-Focused Service Executive to manage customer interactions, resolve issues efficiently, and ensure a seamless service experience. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a strong commitment to customer satisfaction. Key Responsibilities: Handle customer inquiries via phone, email, chat, or in-person, ensuring prompt and accurate responses Resolve client/patients complaints and service issues with a solution-oriented approach Maintain detailed records of customer interactions and service requests in CRM systems Coordinate with internal teams (logistics, operations, sales) to resolve escalations Follow up with customers to ensure issues are resolved to their satisfaction Identify trends in customer concerns and suggest process improvements Educate customers about products, services, and usage guidelines Ensure customer satisfaction metrics (NPS, CSAT) are met or exceeded Key Skills & Qualifications: Bachelor's degree in any discipline (preferably in Business, Communications, or related field) 13 years of customer service or client-facing experience (healthcare or tech industry preferred) Excellent verbal and written communication skills Strong interpersonal and conflict resolution abilities Ability to multitask and work under pressure Experience with CRM tools (e.g., Salesforce, Zoho) is a plus A customer-first attitude with attention to detail Preferred Traits: Patience and empathy in handling customer/client concerns Quick learner with adaptability in a dynamic work environment Positive attitude and a team player Willingness to work in rotational shifts, if required Interested candidate can share their CV at [Confidential Information] or [HIDDEN TEXT] for more information send CV at 8655837848
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Customer Service Representative
5 days ago
Thane, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
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Customer Service Representative
1 week ago
Thane, India SMART VISION ENTERPRISES PRIVATE LIMITED Full timeWe are hiring for Customer Service Representative. The job Role are as follows - Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. **Salary**: ₹23,500.00 per...
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Customer Service Representative
5 days ago
Thane, India Mark makers Full timeHiring Customer service for Mumbai location. Location : Vikhroli west/ Thane, Mumbai. Process : US Telecom/ Sunshine. Profile : Customer service representative. Graduate Mandatory. Salary : 5.5lpa + incentives + variables. US shift/Night shift. Cab facilities available. Must have 1yr of experience. Must be under 35yr of age **Job Type**: Regular /...
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Customer Service Representative
2 weeks ago
Thane, India Expo Job Consultancy Full time**Customer Service Representative for NBFC** **Thane Location** **Salary 2.30 LPA + ( Other allowances)** **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: Up to ₹20,000.00 per month **Benefits**: - Commuter assistance - Food provided - Health insurance - Life insurance Schedule: - Rotational shift **Language**: - Telugu...
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Customer Service Representative
1 week ago
Thane, India Clerk-Tech Full timeJob Title: Sales & Customer Service Representative Key Responsibilities: ∙Respond to inbound calls, emails, and chat messages from customers in a professional and timely manner. ∙Make outbound sales calls to potential and existing clients to promote offerings and close sales. ∙Understand customer needs and recommend suitable products or services....
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Customer Service Representative
5 days ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
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Customer Service Representative
8 hours ago
India Magnum Group Full timeJob Description Company Description Magnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified company with a workforce of over 2000. Specializing in BPO-BPM services, Contact Centers, HRO, IT solutions, Utility & Security Management, and Operations & Maintenance, Magnum Group has a strong presence...
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Customer Service Representative
3 days ago
Thane, India Abhinav Institute of Technology and Management Full time**Job description** **Customer Service Representative** **Location - Thane** **Qualification - 12th with 6 months Experience** **( Graduates - Fresher or Experience with 6 months )** **Shift Time - Rotational Shift** **1 Rotational Week Off** **Salary - ( In hand - 13,200 ) / ( CTC - 16,500 )** **Facility - Pick up & drop Facility** **Contact -...
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Customer Service Representative
1 day ago
Thane, India Enrolsy Full timeGreetings!! We are hiring for International Call Center in Navi Mumbai. Location: Airoli Qualification: HSC / Graduate / Any Graduate Freshers are welcome Excellent Communication skills Any International voice experience will be preferred. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning...
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Customer Service Representative
2 weeks ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally in the trucking and logistics sector. TCM Services currently owns three companies in the United States of America and...
