Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service

7 days ago


Thane India Kotak Mahindra Bank Limited Full time

Job Description Grade-E0 Role- Customer Service Representative Job Description - Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products. - Following up on cases and get it closed within defined TAT - Liaise with Department in resolving the cases. Requirements : - Has customer centricity (Keeps the Customer First) in all perspective - Has good communication skills (written and verbal)



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