Customer Service Representative-relationship Banking Group-customer Service

3 weeks ago


Thane MH IN Kotak Mahindra Bank Full time

Grade-E0 Role- Customer Service Representative Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products Following up on cases and get it closed within defined TAT Liaise with Department in resolving the cases Requirements Has customer centricity Keeps the Customer First in all perspective Has good communication skills written and verbal



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