Senior Sales Support Executive

3 weeks ago

Rajkot, Gujarat, India Biotech Healthcare Full time
Role Objective:

A key objective of this position is to support the sales team and drive operational efficiency by ensuring accurate reporting, maintaining compliance, and optimizing workflows. The role encompasses data preparation and analysis, coordination with the sales team and vendors, contract management, and system support to facilitate informed decision-making and streamline business processes.

Desired Candidate Profile:

- Bachelor's degree in business administration or a related field.
- Minimum of 2-4 years of experience in sales support and operations efficiency MIS reporting, data management, or a similar role.
- Proficiency in SAP and other enterprise resource planning (ERP) systems.
- Strong analytical skills with attention to detail and problem-solving abilities.
- Excellent communication and coordination skills to manage internal and external stakeholders.
- Ability to work independently and collaboratively in a fast-paced environment.

Role & Responsibilities:

- Ensure bundle compliance by verifying adherence to contractual terms.
- Manage and track SAP contracts for effective documentation and execution.
- Coordinate with vendors for invoice follow-ups and ensure timely payments.
- Facilitate the preparation and submission of deal closure letters post-audit.
- Work on pre-closure of deal calculations when necessary.
- Address and resolve audit queries related to compliance.
- Follow up with accounts for credit notes (CN) and ensure timely processing.
- Oversee the sales order process for bundling equipment, ensuring seamless execution.
- Provide operational support for the India Operation System to enhance efficiency.
- Maintain records through MOU scanning and ensure proper documentation.
- Ensure adherence to Service Level Agreements (SLA) across inter- and intra-departmental functions.
- Conduct training sessions for internal teams on system usage, compliance, and operational processes.

Functional Skills Required:

- Proficiency in SAP, MS Excel, and data visualization tools.
- Strong understanding of compliance frameworks and audit processes.
- Ability to interpret and analyze contracts and financial documents.
- Experience in working with vendors and internal finance teams for invoicing and payment reconciliation.

Behavioral Skills Required:

- Strong organizational and time-management skills.
- Detail-oriented with a problem-solving mindset.
- Excellent interpersonal and stakeholder management skills.
- Ability to work under pressure and meet tight deadlines.
- Commitment to continuous learning and improvement.

Team Size to Be Handled:

- This is an individual contributor role, reporting to the Senior Manager – Sales Support.

Biotech is an equal opportunity organization promoting diversity while ensuring no discrimination on any ground, including gender, race, religion, age, sexual orientation, disability, etc.

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