Accounts Receivable Analyst

4 weeks ago

Hyderabad India ICE Full time

Job Description Job Description Job Purpose Intercontinental Exchange has an opportunity for a Full-Time Accounts Receivable Collections Analyst. Responsibilities - Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service. - Investigate accounts with delinquent receivables, via email and phone communication with customers and/or internal business team, in order to collect outstanding balances. - Develop and maintain good rapport with customers and internal business owners. - Maintain and update customer contacts within the billing system. - Initiate credits and adjustments to customer accounts with correct ledger coding. - Assist with other duties, as assigned by management team, in timely and accurate manner. - Incorporate feedback received from management to ensure performance and productivity expectations are being met. Knowledge And Experience - Associate or Bachelor's degree in Accounting or business-related field. - At least 2+ years of experience that is directly related to the duties and responsibilities specified. - Oracle Revenue Management and Billing (ORMB) and High Radius experience is a plus but not a requirement. - The candidate must be detail-oriented and possess strong organizational skills. - Candidate must be able to handle confidential and sensitive information in a professional manner. - Strong customer service, interpersonal and communication skills are required. - Must have the ability to analyze and solve problems, prioritize tasks and work independently. - Ability to work in a fast-paced team environment and have the flexibility to handle high transaction volume. - Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.

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