Account Receivable

3 days ago

Hyderabad, Telangana, India Orcapod Consulting Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Analyst/ Associate Analyst Global Finance Services Credit Control/Accounts Receivable We are looking for professionals with strong accounting skills, who are looking forward to making a career in the Finance field.

Work You'll do as a part of this team you will be involved with:

  • Daily activity Working on customer queries: To work on all accounts receivable queries received from internal and external client each day in a prompt, professional and efficient manner.
  • Contact client via phone, email and make sure the collection queries are resolved on time.
  • Understanding and complying with firms policies and procedures in relation to Debtor Management and the firms business rules.
  • Identify delinquent accounts, take appropriate action, and record notes in the system
  • Interact with internal and external client to resolve issues related to PO, Billing, Cash posting and other general queries.
  • Monitor customer account details for non-payment, delayed payments and other irregularities.
  • Research and resolve payment discrepancies.
  • Escalation: Confirm that proper escalation procedures are followed according to most effective business practices.
  • Communication: Should be able to communicate effectively with customers, peers and senior team members and client service teams.
  • Should be able to identify issues and concerns that may affect the performance of the job and communicate the same to manager or senior analyst

KPIs

  • Reduction of aged AR items especially that are over 90+ days.
  • Strong adherence to TAT for responding to email and telephone queries.
  • Completion of all required training programs, contribution to continued process improvement
  • Participation in team and service line events

Key Competencies

  • Attention to details and accuracy
  • Good oral and written communication skills
  • Organizational skills
  • Information management
  • Problem analysis and problem-solving skills
  • Team player
  • Sense of urgency
  • Customer service Skill
  • Basic knowledge of excel

Work location: Hyderabad Shift timings: 2 PM to 11 PM OR 11:30 AM TO 7:30 PM

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