Mice Operations Manager

4 weeks ago


Delhi, Delhi, India Talent Zone Consultant Full time

ob Summary We are looking for an experienced and proactive MICE Operations Manager to support the execution of corporate travel and events manage pre- and post-event documentation coordinate with vendors and ensure financial and operational goals are achieved The MICE Operations Manager plays a key role in maintaining timelines budgets and service quality Key Responsibilities Timely Reverts Respond promptly to client servicing or sales queries as per committed timelines to ensure smooth coordination and trust Documentation Accuracy Maintain 100 accuracy in all travel and event-related documents including tickets itineraries rooming lists and visa forms ensuring zero rework or client escalations Follow Checklist Ensure 95 of the pre-event checklist is completed at least one day prior to the event covering all operational essentials Client Satisfaction Capture video feedback from at least 50 of group participants secure 30 Google reviews and obtain at least one formal feedback on company letterhead per major event Weekly Review Meeting Lead and participate in weekly review meetings to present project updates operational challenges closure status and process improvements in a timely and structured manner Experience 5 - 8 Years Salary Not Disclosed Industry HR Recruitment Administration IR Training Development Operations Qualification B A B Arch B B A B Com B Ed BAMS Bachelor of Hotel Management B E Key Skills Operations MICE MICE Operations Travel Travel Industry


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