Vendor Coordinator

4 weeks ago

Bengaluru, India Chl Localization Full time

Job Description

Key Responsibilities

- Identify qualified language professionals (translators, subtitlers, voice artists, annotators, etc.) through job portals, forums, referrals, LinkedIn, and industry events.
- Design targeted outreach plans for specific project needs, including rare languages or niche domains.
- Vet linguists based on qualifications, experience, tools used, and rate compatibility.
- Coordinate complete onboarding, including document collection (CVs, NDAs, IDs, rate cards), vendor code creation, and ERP compliance.
- Liaise with QA for validation of samples or test assignments.
- Ensure all active vendors are contractually compliant and records are regularly updated.
- Negotiate rates with vendors to meet budget requirements without compromising on quality.
- Maintain up-to-date vendor records, including pricing, language pairs, domain tags, and availability status in the ERP.
- Audit and cleanse vendor data to prevent duplication, outdated profiles, or missing compliance.
- Respond to project/account manager resource requests within SLA timelines.
- Recommend suitable vendors based on cost, quality, and availability.
- Track and document vendor acceptance, rejection, performance feedback, and project history.
- Address vendor queries, clarifications, or concerns, escalating complex issues as needed.
- Prepare weekly and monthly sourcing and vendor performance reports.
- Contribute ideas for improving sourcing workflows, documentation templates, and internal processes.

Ideal Candidate Profile

- Bachelor's degree in English, Linguistics, Mass Communication, HR, Business Administration, or related fields.
- 12 years of experience in vendor coordination, recruitment, project coordination, or HR (preferably in LSP, IT, or BPO environments).
- Strong communication skills in English, both written and verbal.
- Familiarity with freelance contracts, cost benchmarking, and negotiation practices.
- Proficiency in Google Sheets/MS Excel and handling CRM or ERP systems.
- Ability to multitask effectively in high-volume and deadline-driven situations.
- Basic understanding of CAT tools, localization workflows, or language industry tools is a plus.

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