F&b Team Leader Holiday Inn Express, Nashik

Job Category Hotel-Food and Beverage Your day to day In the absence of a Manager conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up Supervise cash handling and banking procedures Prepare daily banking and cash flow reports Establish and instruct staff in cash security procedures Deal with irregular payments Supervise the maintenance of service equipment Monitor standards of guest facilities and services Control stock and monitor security procedures Assist with menu and wine list creation At Holiday Inn Express we re all about travel that s simple AND smart That means we offer more to our guests where it matters most to them Easy check in Check All the essentials in a comfy room They re all included with a great night s sleep We re focused on getting our guests more than ready So we re always ready Are you What we need from you What we need from you It s a physical role and you ll be on your feet most of the day so fitness is important It s a physical role and you ll be on your feet most of the day so fitness is important Strength Strength with occasional lifting of items up to 50 pounds 23 kilograms and or push pulling with occasional lifting of items up to 50 pounds 23 kilograms and or push pulling heavy objects heavy objects You ll might need to bend and kneel to complete some activities You ll might need to bend and kneel to complete some activities Literacy skills Literacy skills reading writing reading writing and basis math s skills basic math s skills Flexible attitude to shifts Flexible attitude to shifts you may need to work nights weekends and or holidays you may need to work nights weekends and or holidays Supervise functions Supervise functions Supervise outlet service Supervise outlet service Works with Superior on manpower planning and management needs Works with Superior on manpower planning and management needs Works with Superior in the preparation and management of the Department s budget Works with Superior in the preparation and management of the Department s budget How do I deliver this How do I deliver this We genuinely care about people and we show this through living out our promise of We genuinely care about people and we show this through living out our promise of True Hospitality each and every day It s what connects every colleague in all IHG True Hospitality each and every day It s what connects every colleague in all IHGhotels Hotels Each IHG hotel brand delivers True Hospitality in their own way and at the heart of it all Each IHG hotel brand delivers True Hospitality in their own way and at the heart of it all are specific core service skills Are specific core service skills True Attitude True Attitude being caring wanting to make a positive difference and building being caring wanting to make a positive difference and building genuine connections with guests genuine connections with guests True Confidence True Confidence having the knowledge and skills to perform your role and giving having the knowledge and skills to perform your role and giving guests the confidence that they can trust you to help and support them during their guests the confidence that they can trust you to help and support them during their stay stay True Listening True Listening focusing on what your guest is saying picking up on body language focusing on what your guest is saying picking up on body language that is often overlooked and understanding what the guest wants and needs that is often overlooked and understanding what the guest wants and needs True Responsiveness True Responsiveness is about providing guests with what they need and doing so in is about providing guests with what they need and doing so in a timely and caring manner timely and caring manner There s so much more to the job than we can capture here It s simply about creating great There s so much more to the job than we can capture here It s simply about creating great experiences doing the right thing and understanding people Experiences doing the right thing and understanding people What we offer What we offer We ll reward all your hard work with a great salary and benefits We ll reward all your hard work with a great salary and benefits including a uniform great including a uniform great room discount and superb training Room discount and superb training Join us and you ll become part of the global IHG family Join us and you ll become part of the global IHG family and like all families all our and like all families all our individual team members share some winning characteristics As a team we work better individual team members share some winning characteristics As a team we work better together together we trust and support each other we do the right thing and we welcome different we trust and support each other we do the right thing and we welcome different perspectives You need to show us you care that you notice the little things that make a perspectives You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve difference to guests as well as always looking for ways to improve visit visit www http careers ihg comwww http careers ihg comto find out more about usto find out more about us At IHG Hotels Resorts we are proud to be an equal opportunity employer IHG Hotels At IHG Hotels Resorts we are proud to be an equal opportunity employer IHG Hotels Resorts provides equal employment opportunities to applicants and employees without Resorts provides equal employment opportunities to applicants and employees without regard to an individual s race regard to an individual s race color ethnicity national origin religion sex sexual ethnicity national origin religion sex sexual orientation gender identity or expression age disability marital or familial status veteran orientation gender identity or expression age disability marital or familial status veteran status or any other characteristic protected by law status or any other characteristic protected by law