Customer Support
4 weeks ago
Job Description Your role Role Objective: To deliver exceptional customer service for domestic clients by handling inquiries, resolving issues, and ensuring smooth order processing and communication. Key Responsibilities: 1. Customer Interaction & Support - Respond promptly and professionally to customer queries via phone, email, or chat. - Provide accurate information regarding products, services, and order status. 2. Order Management - Process orders using ERP systems, manage invoicing, and coordinate dispatches. - Liaise with production teams to follow up on material availability. - Ensure accurate entry of all mandatory order details, including customer category, segment, and sales personnel information. - Follow up on payments and coordinate with the Finance Team for accurate posting. 3. Issue Resolution - Address customer complaints and escalate unresolved issues appropriately. - Collaborate with internal teams (Sales, Logistics, Finance) to ensure timely resolution. 4. Data Accuracy & Documentation - Maintain updated records of customer interactions and transactions. - Prepare reports on customer feedback, order status, and service performance. To succeed, you will need Skills & Competencies: - Excellent communication and interpersonal skills. - Strong problem-solving and conflict resolution abilities. - Proficiency in MS Office and ERP systems. - Ability to work under pressure and meet deadlines. Qualifications: - Graduate in any discipline. - 1-3 years of experience in customer service or order processing. In return, we offer - Culture of trust and accountability - Lifelong learning and career growth - Innovation powered by people - Comprehensive compensation and benefits - Health and well-being Job location Option 1: On-Site This role requires you to work on-site at our office in 641201, India (IN). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration. Contact information Talent Acquisition Team: Seetharam A Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
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Customer Support
2 weeks ago
India ace hiring solutions Full time ₹ 2,16,000 - ₹ 3,00,000 per yearThe Customer Support - Voice Process role involves providing excellent customer service via phone. The primary responsibility is to assist customers with inquiries, resolve issues, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and a customer-focused approach.Job Description – Customer Support...
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Customer Support
2 weeks ago
Nanjangud, India GlowTouch Technologies Full timeJob Description Job Description: Analyst - Customer Support - Role: Customer Support - Designation: Junior Analyst / Analyst - Work Location: Mangalore - Shift: 9 hours per day, Includes Night Shift About Us UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman...
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Customer Support
3 weeks ago
Bhopal, India Technotask Business Solutions Pvt Ltd Full timeJob Description Company Overview Technotask Business Solutions Pvt Ltd (TTBS) is a prominent player in the BPO-BPM field, specializing in contact center services through voice, email, and chat. Founded by Manoj Kumar Biswas, a veteran in the outsourcing sector, TTBS focuses on dynamic sectors like ECom, Fintech, and Fashion. With its headquarters in Bhopal,...
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customer support operations
7 days ago
india MyRemoteTeam Inc Full timeWe're Hiring: Senior Support Professional – Utilities / Energy Sector (AI Model Evaluation) We are looking for an expert in Utilities/Energy sector customer support operations to help validate and optimize AI models for a major utilities provider. If you have experience in customer support for energy companies and are passionate about ensuring AI systems...
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Customer Support Associate
4 weeks ago
India Pilgrim Full timeAbout the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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Customer Support Manager
2 weeks ago
india AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, Physicswallah, and Cosco grow their revenues via WhatsApp.Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing800...
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Customer Support Executive
4 weeks ago
India MTechZilla Full timeJob Description This is a remote position. We are looking for a motivated and customer-centric Customer Support Executive to join our team at MTechZilla. In this role you will be the voice of our clients customers - helping to solve issues quickly, accurately and with great empathy. You will work across phone, email and chat channels, collaborate with...
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Customer Support Executive
3 days ago
India PPStack Full timeJob Description Company Description PPStack is a global EdTech brand dedicated to transforming education by delivering innovative, AI-powered learning solutions and career-oriented training. We empower students, professionals, and organizations with skills and tools essential for thriving in the digital age. Our cutting-edge offerings include e-learning...
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Customer Support Executive
3 weeks ago
India Expert Law Full timeCompany Description Expert Law specializes in Personal Injury and Immigration Law, serving clients across the nation with tailor-made legal solutions for individuals and businesses. With 40 years of combined experience, the firm is committed to delivering high-quality legal advice and personalized service. Known for its core values of transparency,...
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Customer Support Executive
3 weeks ago
India Expert Law Full timeCompany Description Expert Law specializes in Personal Injury and Immigration Law, serving clients across the nation with tailor-made legal solutions for individuals and businesses. With 40 years of combined experience, the firm is committed to delivering high-quality legal advice and personalized service. Known for its core values of transparency,...
