Software Support Representative
2 weeks ago
Job Description – Software Support Specialist ( Rotational Night Shift ) Location: Vadodara (On-Site) What You Will Be Doing Act as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively. Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by reviewing their accounts and providing guidance. Deliver engaging, responsive, and timely support via phone and email to consumer clients, sales teams, and internal stakeholders. Maintain ownership of client issues through to resolution, even when coordinating with other teams. Collaborate with sales to resolve consumer issues, playing an active role in client retention. Build and maintain a strong knowledge of Autotrader products and services, along with organizational processes, policies, and systems. Adapt to changing responsibilities and contribute to special projects or assignments to support team and company objectives. What We’re Looking For 1–3 years of experience in a technical or client support function (SaaS environment preferred). Familiarity with helpdesk ticketing systems (ZenDesk experience a plus). Strong problem-solving skills with the ability to troubleshoot quickly and effectively. Excellent communication skills – verbal, written, email, and phone. Ability to collaborate across departments including Development, Product Management, and Customer Onboarding. High energy, enthusiasm, initiative, and a professional approach. Strong organizational and planning skills; self-motivated with a willingness to learn. Proficiency in Excel fundamentals (preferred). Knowledge of Accounting & Audit is a plus. Bachelor’s degree or equivalent combination of education and experience. Comfortable working in Pacific Time Zone schedules. What We Offer Transportation allowance Canteen subsidy Night shift allowance (as per process) Schedule attendance bonus Health insurance Tuition reimbursement Incentive components (campaign-wise) Work-life balance initiatives Rewards & recognition programs Internal career growth through IJP (Internal Job Postings)
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Customer Support Representative
2 weeks ago
New Delhi, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
6 days ago
New Delhi, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
3 days ago
Karol Bagh, Delhi, Delhi, India Vision IAS Full time**Job Title: Customer Support Representative** Location: Karol Bagh **Company: Vision IAS** About Us: Our Institute is dedicated to providing top-tier coaching for various competitive examinations. Our team is passionate about supporting students to achieve their career goals and make a positive impact in society. Join us in helping aspiring students to...
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Customer Support Representative
2 weeks ago
Karol Bagh, Delhi, Delhi, India Vision IAS Full time**Job Title: Customer Support Representative** Location: Can be Karol Bagh or Mukherjee Nagar **Company: Vision IAS** About Us: Our Institute is dedicated to providing top-tier coaching for various competitive examinations. Our team is passionate about supporting students to achieve their career goals and make a positive impact in society. Join us in...
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Software Support Representative
2 weeks ago
Delhi, India TalentBridge Full timeJob Description – Software Support Specialist ( Rotational Night Shift )Location: Vadodara (On-Site)What You Will Be DoingAct as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively.Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by reviewing...
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Customer Support Representative
7 days ago
Delhi, Delhi, India ProXpense Full time ₹ 4,00,000 - ₹ 6,00,000 per yearWe're Hiring Customer Support Representative | ProXpenseLocation:Delhi/NCRExperience:1 – 3 Years (T&E / Travel & Expense domain preferred)Salary:₹5 – ₹7 LPAAbout ProXpense:ProXpense is a next-generationTravel & Expense Management Platformhelping enterprises simplify corporate travel, automate expense reporting, and ensure compliance — all in one...
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Technical Support Representative
1 week ago
Delhi, India qikfox Cybersecurity Systems Full timeCompany Descriptionqikfox Cybersecurity Systems, Inc is a venture funded Silicon Valley based AI-first Consumer Internet Company. We are revolutionizing how Internet Access works for consumers and SMBs alike. If you are passionate about helping resolve consumer problemsRole DescriptionWe are seeking a proactive Technical Support Representative to join our...
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Customer Support Representative
1 week ago
Delhi, India RegisterKaro Full timeJob Title: Customer Support RepresentativeLocation: BangaloreExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The...
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Customer Support Representative
7 days ago
Delhi, India RegisterKaro Full timeJob Title: Customer Support RepresentativeLocation: BangaloreExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The...
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Customer Support Representative I
2 weeks ago
Delhi, Delhi, India HighLevel Full time ₹ 2,50,000 - ₹ 7,50,000 per yearAbout Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries....
