Customer Support Representative
2 days ago
ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best Customer Support Representative are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Customer Support Representatives can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Key Responsibilities· Manage large amounts of incoming calls· Identify and assess customers’ needs to achieve satisfaction· Build sustainable relationships and trust with customer accounts through open and interactive communication· Provide accurate, valid and complete information by using the right methods/tools· Meet personal/customer call handling quotas· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution· Keep records of customer interactions, process customer accounts and file documents· Follow communication procedures, guidelines and policies· Take the extra mile to engage customers• Reporting to the line managerRequirements- Proven customer support experience or experience as a client service representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Strong hold on using computer and learning new software - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively - Graduation in any field - 1-3 years of experienceWork from Office only and Candidates should be in Baroda or willing to relocateContact Ms. Komal Shejekan- +917777903801
-
Customer support representative
3 weeks ago
New Delhi, India Verify App Full timeCompany Description Verify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions. Role Description This is a full-time on-site role for...
-
Customer Support Representative
3 weeks ago
New Delhi, India Verify App Full timeCompany DescriptionVerify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions. Role DescriptionThis is a full-time on-site role for a...
-
Customer Support Representative
3 weeks ago
New Delhi, India Verify App Full timeCompany Description Verify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions. Role Description This is a full-time on-site role for...
-
Customer Support Representative
3 weeks ago
New Delhi, India Verify App Full timeCompany Description Verify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions. Role Description This is a full-time on-site role for...
-
Customer Support Representative
3 weeks ago
New Delhi, India Verify App Full timeCompany Description Verify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions. Role Description This is a full-time on-site role for...
-
Customer Support Representative
3 weeks ago
New Delhi, India Verify App Full timeCompany Description Verify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions. Role Description This is a full-time on-site role for...
-
Customer Support Representative
3 weeks ago
New Delhi, India Verify App Full timeCompany Description Verify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions. Role Description This is a full-time on-site role for...
-
Customer Support Representative
3 weeks ago
New Delhi, India Verify App Full timeCompany Description Verify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions. Role Description This is a full-time on-site...
-
Customer Support Representative
7 days ago
Delhi, Delhi, India Verify App Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionVerify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions.Role DescriptionThis is a full-time on-site role for a...
-
Customer Support Representative
2 weeks ago
Karol Bagh, Delhi, Delhi, India Vision IAS Full time**Job Title: Customer Support Representative** Location: Karol Bagh or Mukherjee Nagar **Company: Vision IAS** About Us: Our Institute is dedicated to providing top-tier coaching for various competitive examinations. Our team is passionate about supporting students to achieve their career goals and make a positive impact in society. Join us in helping...
