Customer Support Representative
1 week ago
ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best Customer Support Representative are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Customer Support Representatives can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Key Responsibilities· Manage large amounts of incoming calls· Identify and assess customers’ needs to achieve satisfaction· Build sustainable relationships and trust with customer accounts through open and interactive communication· Provide accurate, valid and complete information by using the right methods/tools· Meet personal/customer call handling quotas· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution· Keep records of customer interactions, process customer accounts and file documents· Follow communication procedures, guidelines and policies· Take the extra mile to engage customers• Reporting to the line managerRequirements- Proven customer support experience or experience as a client service representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Strong hold on using computer and learning new software - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively - Graduation in any field - 1-3 years of experienceWork from Office only and Candidates should be in Baroda or willing to relocateContact Ms. Komal Shejekan- +917777903801
-
Customer Support Specialist
2 weeks ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
-
Customer Support Specialist
2 weeks ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
-
Customer Support Representative
2 weeks ago
New Delhi, India RegisterKaro Full timeJob Title:Customer Support Representative Location:Bangalore Experience:0–2 years Job Type:Full-timeAbout the Role: We are looking for a motivated and empatheticCustomer Support Representativeto join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
-
Customer Support Representative
5 days ago
New Delhi, India RegisterKaro Full timeJob Title: Customer Support RepresentativeLocation: BangaloreExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
-
Customer Support Representative
7 days ago
New Delhi, India Aspire Webs & Informatics Pvt. Ltd Full timeCompany: Aspire Webs & Informatics Pvt LtdLocation: Nashik (On-site)Processes: Domestic (India) & International (USA) – Separate ProcessesShifts: Day Shift (Domestic) / Night Shift (USA)About the RoleAspire Webs & Informatics Pvt Ltd is hiring Customer Support Representatives for two different processes—Domestic and International (USA). Candidates will...
-
Customer Support Representative
2 weeks ago
New Delhi, India Times Internet Full timeJob Location-Noida (Hybrid-3 days work from office)Job Role- Customer Support RepresentativeExperience Required- 1 to 5 YearsAbout Times InternetAt Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories,...
-
Customer Support Representative
3 days ago
New Delhi, India Kell Tech Full timeCompany Description At Kell Tech, we’re driven by one mission: to make technology work for people. We create impactful solutions that solve real-world challenges, from software solutions to data & AI innovations, trading algorithms, and customer support systems. Our strength lies in blending innovation with practicality, delivering tools that are reliable,...
-
Customer Support Representative
19 hours ago
New Delhi, India Kell Tech Full timeCompany DescriptionAt Kell Tech, we’re driven by one mission: to make technology work for people. We create impactful solutions that solve real-world challenges, from software solutions to data & AI innovations, trading algorithms, and customer support systems. Our strength lies in blending innovation with practicality, delivering tools that are reliable,...
-
Customer Support Representative
6 days ago
Karol Bagh, Delhi, Delhi, India Vision IAS Full time**Job Title: Customer Support Representative** Location: Karol Bagh **Company: Vision IAS** About Us: Our Institute is dedicated to providing top-tier coaching for various competitive examinations. Our team is passionate about supporting students to achieve their career goals and make a positive impact in society. Join us in helping aspiring students to...
-
Customer Support Representative
1 week ago
New Delhi, India Allegis Global Solutions Full timeDear Candidates,We are hiring for International Voice Process || HSBC-Hyderabad ||Job Title: Contact Centre RepresentativeDepartment: Contact Centre – Wealth and Premier BankingLocation: Hyderabad, Hitec-city.Shift: Flexible to work in UK/US Rotational ShiftsExperience: 2 to 7 YearsInterview Mode: Face-to-Face (Round 2)Job SummaryJoin one of the world’s...
