Lead Support Engineer
3 weeks ago
Job Description About Graviton Research Capital Graviton Research Capital is a cutting-edge high-frequency trading (HFT) firm that merges technology, quantitative research, and advanced algorithms to trade across financial markets. Our world-class technologists, researchers, and traders collaborate to push the limits of what's possible in automated trading. Role Overview We are seeking a Support Engineer Lead to oversee and enhance the reliability of our trading operations. This leadership role involves managing the support team, defining shift rotations for continuous coverage, and creating standardized operating procedures (SOPs) to ensure consistent and efficient support. You will drive process improvements, monitor mission-critical systems, and collaborate with engineering teams to refine pre-trade workflows and operational resilience. Key Responsibilities - Lead and mentor the L1/L2 support team, managing shifts and rotation schedules. - Oversee and improve pre-trade workflows, ensuring reliability and efficiency. - Define, document, and implement SOPs for incident management and operational processes. - Monitor production systems, ensuring timely detection, escalation, and resolution of issues. - Collaborate with senior engineers to drive automation and workflow improvements. - Maintain business continuity through proactive monitoring and precision in manual tasks. - Handle ad-hoc requests and ensure smooth coordination across teams. Qualifications - Bachelor's degree in Computer Science or related field. - Strong knowledge of Linux and command-line tools. - Proficiency in scripting (Python/Shell) and troubleshooting production environments. - Proven experience leading support or operations teams in a fast-paced environment. - Excellent problem-solving, communication, and coordination skills. - Strong attention to detail and a proactive, ownership-driven mindset. - Interest in trading systems and financial markets. Why Join Graviton - Lead operations at the intersection of advanced technology and high-frequency trading. - Collaborate with elite engineers and researchers in a dynamic environment. - Shape and optimize mission-critical workflows at a world-class trading firm. - Enjoy competitive compensation and significant opportunities for career growth.
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Lead Data Engineer
4 weeks ago
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Lead GCP Data Engineer
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L1 Desktop Support Engineer
6 days ago
Gurugram, India TRDFIN SUPPORT SERVICES PRIVATE LIMITED Full timeDescription:- Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops.- Provide hardware support, including assembly, upgrades, and basic troubleshooting.- Assist with installation and configuration of standard software and updates.- Handle basic networking issues including DNS, DHCP, VPN, Firewall configuration.- Set up...
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Lead Quality Engineer
4 days ago
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Application Engineering Lead
4 days ago
Gurugram, India Michael Page Full timeJob Description - Lead a high-impact team and drive innovation in fluid handling applications. - Work with technologies like automation, robotics, & prototype development. Job Description Application & Lab Management - Oversee lab schedules and resources to ensure timely and successful application tests. - Maintain accurate demo lab schedules and logs in the...
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Gurugram, India C G Vak Softwares & Exports Limited Full timeDescription : Role & Responsibilities :As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. Youll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability,...
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Lead - Tech Support (Apply Now)
2 weeks ago
Gurugram, India Spyne Full timeJob Description What will you do - Lead & Mentor Guide a team of Tech Support Engineers, setting best practices for diagnosing, resolving, and documenting technical issues. - Troubleshoot & Resolve Analyze and troubleshoot complex software, API, and system-related issues, ensuring seamless customer experiences. - Optimize Support Operations Develop automated...
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Customer Support Team Lead
2 days ago
Gurugram, Gurugram, India Everstylish Full timeJob Description About Everstylish Everstylish is a fashion company based in Gurugram that brings the latest fashion of the best quality at affordable prices. Everstylish aims to bring a smile to customers faces with every package. The company believes that fashion is a way to make individuals feel beautiful and confident and strives to spread happiness every...
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Google Cloud Support Engineer
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Gurugram, India Sonata Software Full timeJob Description Company Description Sonata Software Limited is a leading modernization engineering company headquartered in Bangalore, India. Established in 1986, the company has a global presence across North America, Europe, ANZ, and Asia-Pacific. Sonata leverages its proprietary Platformation approach to deliver specialized services in cloud and data...
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Application Support Engineer
4 days ago
Gurugram, Gurugram, India Infinit-O Full timeJob Description About us: Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We navigate complex industry landscapes to drive transformative...