Product Delivery Manager

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences Lead end-to-end processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation Join our team as a Product Delivery Manager for Deposits 2 0 where you will have the opportunity to develop program execution collaborate with various departments and communicate effectively throughout the Program s Lifecycle This role offers a chance to utilize your excellent program and project management skills in a dynamic and collaborative environment As a Product Delivery Manager in Deposits 2 0 team you work to enhance and optimize the way products are delivered to customers As a key member of the team you create solutions and efficiencies that enable implementations in an expedient and organized way You will develop program execution collaborate with various departments and improve clear and effective communication throughout the program s lifecycle You will have the chance to apply your excellent program and project management skills as well as your proficiency in tools such as Jira Advanced Roadmaps Jira Align Monday and Excel This role offers a unique opportunity to lead and shape the delivery process of our products Job responsibilities Leads end-to-end product delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and recommends adherence to the firm s risk controls compliance and regulatory requirements Manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners Lead product delivery processes including facilitating decision-making regarding the viability of the product and drive implementation forward while escalating opportunities to improve efficiencies and functional coordination Develop comprehensive project timelines utilizing forecasting techniques to improve on-time product delivery and monitor scope while partnering with Product Owners to maintain Program roadmap Collaborate with cross-functional teams and stakeholders to align product goals and milestones and align sprint deliverables with program milestones Utilize project management and product management tools including Jira Advanced Roadmaps Jira Align and Monday to plan execute and track progress Act as a central point of contact for product status updates and issue resolution Maintain a high level of organization ensuring that project tasks and dependencies are clearly defined and tracked Demonstrate mastery of Excel for data analysis reporting and forecasting Prepare and deliver high-quality presentations to communicate overall program status challenges and strategies to stakeholders and executive leadership Handle release management administrative activities for product delivery Required qualifications capabilities and skills 5 years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Good understanding of delivery and demonstrate implementing continuous improvement processes Experience in product or platform-wide release management in addition to deployment processes and strategies Bachelor s degree in a relevant field or equivalent work experience Experienced in working in Agile Product Development Demonstrate experience as a Senior Project Manager with a successful track record in managing complex projects Expertise in product management tools particularly Jira Jira Align Service Now Monday and advanced proficiency in Excel for data analysis and reporting Demonstrated ability to execute operational management and change readiness activities Excellent communication and presentation skills with the ability to convey complex information clearly and concisely Exceptional organizational skills and self-driven to meet project plans for the future Demonstrated ability to monitor and manage project milestones dependencies and risks effectively Preferred qualifications capabilities and skills Proficient knowledge of the product development life cycle design and data analytics Excellent interpersonal skills and ability to take ownership of deliverables and self-motivated Track record demonstrating a high level of personal initiative good work ethic achieving challenging plans for the future and ability to manage multiple tasks simultaneously Dependency Management Experience Release Management Process Service now Experience PMP CSM or similar certification is a plus About Us JPMorgan Chase Co one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team Our Consumer Community Banking division serves our Chase customers through a range of financial services including personal banking credit cards mortgages auto financing investment advice small business loans and payment processing We re proud to lead the U S in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction We are here to help you manage your money with checking savings and credit cards combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U S households