Technical Support Representative

2 weeks ago


Hyderabad Telangana, India Side Full time

As a Technical Support Representative at Side you will play a pivotal role in delivering exceptional customer service and support to our gaming community Your responsibilities will include Responding promptly to customer queries via email and live chat with accuracy and professionalism Acknowledging and resolving customer complaints and technical issues by diagnosing the root cause and providing effective solutions Explaining product features and functionalities to help customers maximize their experience Staying informed on product updates and maintaining thorough product knowledge Collaborating with team members to ensure the best possible solutions are provided to customers Maintaining a positive empathetic and professional demeanor in all customer interactions Upholding the quality of service by ensuring consistency and adherence to high standards Contributing to our reputation as a company that prioritizes customer satisfaction Requirements Skills Required Proficient in English with excellent written and verbal communication skills Familiarity with gaming platforms Xbox PlayStation Nintendo PC and general technical knowledge Strong problem-solving and logical reasoning abilities Technical proficiency with PCs networking and relevant software Microsoft Office system security drivers A genuine passion for gaming with experience in various genres both online and offline Flexibility and availability for rotational shifts to cover operational hours Benefits What we offer Competitive compensation packages A vibrant and inclusive work environment Opportunity to work on exciting and innovative game projects Dynamic and entrepreneurial culture



  • Hyderabad, Telangana, India TalentBridge Full time

    Job Title: Technical Support RepresentativeExperience: 6 Months to 1 YearJob Role & Responsibilities:Provide technical support for Hybrid Cloud Services.Assist clients with troubleshooting and resolving technical issues.Demonstrate excellent written and spoken communication skills.Understand and follow business processes efficiently.Apply analytical and...


  • Hyderabad, Telangana, India CStoreIQ Full time

    **Job Title: Customer Support Representative** **Location: Hyderabad** *** About Us: CStoreIQ is a dynamic and innovative company dedicated to providing exceptional product to our valued customers. We pride ourselves on delivering top-notch customer support to ensure the satisfaction and loyalty of our clientele. Job Overview: As a Customer Support...


  • Hyderabad, Telangana, India Pert Infoconsulting Pvt Ltd Full time

    **Role Overview** As a **Customer Service Representative (CSR)** at Pert, you will be the first point of contact for our customers, ensuring smooth communication, resolving queries, and providing product-related support. This role is ideal for freshers who are eager to begin their career in a customer-facing role with technical exposure. **Key...


  • Hyderabad, Telangana, India Side Full time

    Trainee Technical Support RepresentativeJob Location - HyderabadRole Type - Contract (3 months to start with extension depends on Business requirement and Performance)What you'll be doing:Responding promptly to customer queries in a timely and accurate manner via email and/or live chat.Queries can be of a technical & non-technical nature.Acknowledging and...


  • Hyderabad, Telangana, India f-3744-42d3-aa35-92101a4631d6 Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Trainee Technical Support RepresentativeJob Location - Bangalore/HydrabadRole Type - Contract (3 months to start with, extension depends on Business requirement and Performance)Experience - 0 to 3 yearsMandatory Experience - 1 year of International Voice experienceWhat you'll be doing:Responding promptly to customer queries in a timely and accurate manner...


  • Hyderabad, India Live Connections Full time

    Greetings from Live Connections📢 Hiring: Technical Voice Support Executive📍 Location: Gachibowli, Hyderabad🏢 Work Mode: Work from OfficeExperience: Minimum 1 year in International Voice Process (Technical/BPO)CTC: Up to ₹4.5 LPA (Up to 30% hike on current CTC)Key Highlights📅 5 Days Working🌙 Night Shifts🚗 2-Way Cab Facility (within 25 km...


  • Hyderabad, Telangana, India OpenText Full time

    OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management where innovation creativity and collaboration are the key components of our corporate culture As a member of our team you will have the opportunity to partner with the most highly regarded companies in the world tackle complex issues and contribute to projects that shape...


  • Hyderabad, Telangana, India Solugenix Corp Full time

    Overview: Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global...


  • Bengaluru, Hyderabad, India side Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job descriptionTrainee Technical Support RepresentativeJob Location - Bangalore/HydrabadRole Type - Contract (3 months to start with extension depends on Business requirement and Performance)What you'll be doing:Responding promptly to customer queries in a timely and accurate manner via email and/or live chat.Queries can be of a technical & non-technical...


  • Hyderabad, Telangana, India Microsoft Full time

    With more than 45 000 employees and partners worldwide the Customer Experience and Success CE S organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture We drive cross-company alignment and execution ensuring...