Technical Support Representative

2 weeks ago


Hyderabad, India Live Connections Full time

Greetings from Live Connections📢 Hiring: Technical Voice Support Executive📍 Location: Gachibowli, Hyderabad🏢 Work Mode: Work from OfficeExperience: Minimum 1 year in International Voice Process (Technical/BPO)CTC: Up to ₹4.5 LPA (Up to 30% hike on current CTC)Key Highlights📅 5 Days Working🌙 Night Shifts🚗 2-Way Cab Facility (within 25 km from Gachibowli)⚡ Immediate Joiners PreferredJob DescriptionWe are looking for Technical Voice Support Executives to handle customer calls and provide real-time assistance for technical queries. The role involves troubleshooting issues, offering accurate resolutions, and ensuring high-quality customer support in a fast-paced BPO environment.Responsibilities:Handle inbound/outbound calls and resolve technical queries.Troubleshoot product or service-related issues.Provide step-by-step technical guidance to customers.Escalate unresolved issues to the concerned department.Maintain detailed and accurate records of all customer interactions.Ensure prompt and satisfactory resolution for all customer concerns.Requirements✅ Any Graduate (Technical background preferred)✅ Minimum 1 year of experience in International Voice Process (Technical/BPO preferred)✅ Excellent communication skills in English✅ Willingness to work in rotational night shiftsCompensation & Benefits💰 Salary: As per company standards (up to 30% hike for eligible candidates)🚗 2-Way Cab Facility (within 25 km radius)Apply on reshma.p@liveconnections.in91549 08077



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