Senior Associate, Channel Relationship Manager, Small Medium Enterprises

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services including cash management services current accounts time deposits trade finance working capital finance term loans and foreign exchange Through our continued commitment DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management service differentiation product development and rigorous credit standards Job Purpose To acquire New-to-bank NTB customers to scale our liabilities portfolio Key Accountabilities Actively source for prospects via cold calling personal network and partners channels network Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts term deposits and other transaction banking products in line with the targets set out Keep yourself updated on various offerings available in the network Organize marketing activities to get sources of lead generation and new business Job Duties responsibilities Be an avid advocate of DBS Banking and be very well versed in our positioning competitive advantage and be able to recommend the right solutions based on customers needs Ensure timely updates are given in various forms Requirements Good understanding of the sales process through preferably prior sales experience of 2- 3 years Prior Liabilities Cash Management Trade and Foreign Exchange selling experience is desirable Market knowledge and experience in the Mid-market SME segment with reference to customer preferences and requirement would be preferable Education Preferred Qualifications A graduate or equivalent degree with experience understanding of banking and sales Computer proficiency Acquaintance with internet and MS Office with relevant experience of selling in banking NBFC financial products Core Competencies Customer-centric not product-centric Good technical knowledge of cash management transaction banking business Good team worker Good customer and relationship management skills Good interpersonal and communications skills Good problem solving planning organising skills Planning scheduling and monitoring deliverables within a stipulated time frame using effective methods Well versed in AML risk Technical Competencies Basic understanding of Trade and Foreign exchange banking products and associated technology platforms and operational procedures Understanding of regulatory guidelines on banking issued by MAS and by RBI local regulations in India and local laws and regulations that impact businesses in general Understanding of KYC requirements are critical Knowledge of financial markets and products to assist in meaningful dialogue with clients Work Relationship Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Mgt Operations Finance Legal etc so as to ensure seamless delivery of products to clients Establish rapport with our clients so as to win their business confidence and trust DBS India - Culture Behaviors DBS is committed to building a culture where all employees are valued respected and their opinions count We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment Expected value driven behaviors are Demonstrate Business Performance through PRIDE 2 0 Value Based Propositions Ensure Customer Focus by Delighting Customers Reduce Complaints Build Pride and Passion to Protect Maintain and Enhance DBS Reputation Enhance Self Knowledge Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements