3 Days Left: Customer Service Representative
2 weeks ago
Location: Noida, Sector 125
Industry: Real Estate (Leading Dubai-based Developer)
Compensation: Up to ₹8 LPA (based on experience)
Shifts: Rotational (including night shifts)
About the Role
We are hiring energetic and customer-focused Customer Service Representatives and Telesales Associates to join the offshore team of a renowned Dubai-based real estate developer. This role is based in Noida and involves engaging with international clients, providing exceptional customer service, and driving sales over the phone.
Key Responsibilities
- Handle inbound and outbound calls to assist customers with queries and property-related information.
- Promote and sell real estate offerings to potential clients in international markets.
- Maintain high levels of professionalism and empathy during all customer interactions.
- Achieve sales and performance targets consistently.
- Update and maintain accurate customer records in CRM systems.
- Work collaboratively with cross-functional teams to ensure seamless customer experience.
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Requirements
- Excellent English communication skills – both verbal and written.
- Minimum 1–3 years of experience in an international voice process or international telesales.
- Strong persuasion, negotiation, and interpersonal skills.
- Ability to work in a rotational shift environment.
- Prior real estate telesales experience is an advantage but not mandatory.
What We Offer
- Attractive salary package up to ₹8 LPA.
- Opportunity to work with a prestigious global brand.
- Performance-based incentives.
- Professional growth in a fast-paced, dynamic environment.
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