Relationship Manager

2 weeks ago


Delhi, Delhi, India Kotak Mahindra Bank Limited Full time
Job Description

JOB DESCRIPTION

Job role:

- Manage sales and distribution through the cross channel and open market channels
- Ensure unilateral growth by adding new DSAs / Branches
- Manage and grow the Direct Sales team and focus on increased Productivity
- Marketing and encashing catchment areas
- Meeting HNI clients and explaining various products related to Loan against property/HF
- Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets
- Responsible for Project approvals of Builders
- Ensure additional revenue generation through cross - sell & Multi selling of Insurance, CASA , Credit Cards etc.
- Training & Development of the DST Team and DSAs

. Liasoning with Internal teams for business like Credit, Legal, Technical, RCU & Operations

- Responsible for end to end processing of the case and updating the status of the same to the customers.
- Ensuring Top Class service for Customers for better NPS Scores

Job Requirements:

Qualification - Graduate / MBA

Skills & Experience - Customer relationship management skills

- Sales and service orientation
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