Support Consultant

7 days ago

Bengaluru, Karnataka, India OneAdvanced Full time
Job Description

Role Introduction

Support Consultant Financial Management Systems (FMS)Are you looking to launch your IT career in a dynamic support environment

We are seeking a high-potential individual to join our fast-paced Support Department. Youll play a vital role in delivering outstanding customer service and technical support for our Financial Management System (FMS) products.

This opportunity is ideal for someone who is technically curious, enjoys solving problems, and thrives in a collaborative, customer-focused team.

What You Will Do

- As a Support Consultant, you will be responsible for handling incoming support calls and emails, undertaking any relevant issue investigation ensuring all key information is accurately captured
- Ensure an exceptional level of customer service and satisfaction is met at all customer touch points
- Perform and undertake all aspects of technical support service (telephone calls, web incidents, voicemails, call backs, e-mails etc.) to accurately diagnose problems, remotely monitor, pre-empt faults and ensure the successful resolution of issues.

What You Will Have

- Key Success Traits

- Experience : 1 to 4 years
- Problem Solver You naturally dig deep to understand issues and uncover root causes.
- Customer First Mindset You enjoy helping others and strive to exceed their expectations.
- Clear Communicator You can explain technical concepts to non-technical users in both written and spoken formats.
- Organised and Proactive You manage your workload efficiently and anticipate needs before they arise.
- Team Player You thrive in a fast-moving team and collaborate openly to solve problems.

What We Do For You

- WellbeingfocusedOurpeopleareourgreatestassets,andensuringeveryonefeelstheirbestselftocometoworkisintegral.
- AnnualLeave20daysofannualleave,pluspublicholidays
- EmployeeAssistanceProgrammeFreeadvice,support,andconfidentialcounsellingavailable24/7.
- PersonalGrowthWerecommittedtoenablingyourgrowthpersonallyandprofessionallythroughdevelopmentprogrammes.
- Life Insurance - 2x annual salary
- Personal Accident Insurance - providing cover in the event of serious injury/illness.
- PerformanceBonusOurGroup-widebonusschemeenablesyoutoreaptherewardsofyoursuccess.

Who We Are

OneAdvanced is one of the UK&aposs largest providers of business software and services serving 20,000+ global customers with an annual turnover of 330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK&aposs most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To learn more about working at OneAdvanced please click here

  • iSupportZ - SAP EHS Consultant - Implementation & Support

    2 weeks ago

    Bengaluru, Karnataka, India Support Studio Technologies Full time

    We are seeking a highly skilled and dedicated SAP EHS Consultant with 5 to 8 years of experience to join our client's team in Dubai. This role is focused on providing expert support for their comprehensive SAP EHS solution within the Oil & Gas sector. The ideal candidate will possess strong functional knowledge of core EHS components, regulatory frameworks,...

  • iSupportZ - SAP FI Functional Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Support Studio Technologies Full time

    SAP FI with Concur ConsultantWork Experience : 2 to 5 YearsWork Location : Bangalore, Duration : 12 months & Description :- 2-5 years of experience as an SAP FI Functional Consultant.- Hands-on experience in SAP Concur Travel & Expense solutions and integration with SAP FI.- Configure, implement, and support SAP FI modules (GL, AP, AR, Asset Accounting,...

  • Kinaxis Consultant

    2 weeks ago

    Bengaluru, Karnataka, India consultant Full time

    Key Responsibilities :- Lead and participate in Kinaxis RapidResponse implementation projects, including requirement gathering, solution design, and deployment.- Configure RapidResponse modules such as demand planning, supply planning, inventory, and S&OP.- Design and build dashboards, alerts, scenarios, and analytical reports within Kinaxis.- Support...

  • iSupportZ - SAP GTS Consultant - Implementation & Support

    2 weeks ago

    Bengaluru, Karnataka, India Support Studio Technologies Full time

    Work Experience : 10 YearsWork Location : Duration : 1 YearJob Description :- 10+ years of SAP experience with at least 6+ years in SAP GTS implementations and support.- Strong expertise in multiple SAP GTS modules : Compliance Management, Customs Management, Risk Management.- Hands-on experience in SAP GTS integration with SAP ECC/S4HANA and external...

  • Workday Support Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Octane Software Solutions Full time

    About UsOctane Software Solutions, a leading IBM partner specializing in Planning Analytics TM1, is seeking an experienced IBM TM1 Planning Analytics Senior Developer. This full- time role, based exclusively on-site in Sydney, involves developing and maintaining IBM TM1 Planning Analytics solutions. You will design and implement data models, develop complex...

  • Hypercare Support Consultant

    1 week ago

    Bengaluru, Karnataka, India NTT DATA, Inc. Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    We are currently seeking a Hypercare Support Consultant(incident management with onshore project exp)) to join our team in bangalore, Karntaka (IN-KA), India (IN).5+ years experience in client-facing stakeholder management rolesShares responsibility for incident management for specific shift (i.e. USA, Europe, Asia) based on locationMonitors ServiceNow...

  • Salesforce Consultant

    4 weeks ago

    Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full time

    Required Qualifications : Mandatory Experience in financial services cloud 1. Bachelor's or Master's degree in Computer Science, Information Technology or related field 2. 5+ years of experience in Salesforce ecosystem 3. Minimum 3+ years of experience with successful project delivery on the Salesforce platform as consultant. 4. Experience producing...

  • Technical Support Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Squareroot Consulting Pvt Ltd. Full time

    Scope of the Role : The scope of this role is to support the technical aspects of F&O. This includes - Printer management within Dynamics - Batch jobs; creating and monitoring- Workflows; creating and monitoring- Data corrections- Patch movements to multiple environmentsTypical Accountabilities : As Microsoft Dynamics 365 Technical Consultant is responsible...

  • Consultant Applications Support

    2 weeks ago

    Bengaluru, Karnataka, India Kyndryl Solutions Private Limited Full time

    Job DescriptionThe RoleJoin Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll...

  • IFS Support consultant

    7 days ago

    Bengaluru, Karnataka, India A.P. Moller Maersk Full time US$ 90,000 - US$ 1,20,000 per year

    locationsIN - Bangaloreposted onPosted 30+ Days Ago job requisition idR138928JD Summary: Technology Operations is responsible for day-to-day maintenance and management of Organizations IT infrastructure to ensure delivery of the agreed level of IT Services to the business. Job description: Key responsibilities:- Provide support and consultancy on IFS10...