Technical Support Consultant

1 week ago

Bengaluru, India Squareroot Consulting Pvt Ltd. Full time

Scope of the Role : The scope of this role is to support the technical aspects of F&O. This includes - Printer management within Dynamics - Batch jobs; creating and monitoring- Workflows; creating and monitoring- Data corrections- Patch movements to multiple environmentsTypical Accountabilities : As Microsoft Dynamics 365 Technical Consultant is responsible for : - Collaborating with stakeholders across the organization to ensure a comprehensive set of technical requirements are captured- Analysing requirements received from Business Process leads & key stakeholders to deliver required technical solution - Providing technical support for D365 F&O platform- Understanding business needs, determine best technical solution and leverage on default D365 capabilities to align with strategic objectives- Support testing activities and training end users if required- Assisting with integration of D365 F&O and CE with custom / 3rd party applications as required- Ensuring MS standards are followed, and system is configured optimally for performance- Maintaining, managing and supporting D365 application post implementation- Managing version control for custom code, builds, releases and deployment- Work closely with functional consultants to design MS D365 technical solutions- Developing quality documentation as per industry standards- Manage and maintain security roles and user access management- Support DRA, Printer and scanner related requirements- Create, Manage and maintain workflows- Create, manage, maintain and monitor batch jobsKey words : - Microsoft Dynamics Finance & Operations, or D365 F&O- D365 Support experience- Understanding of printers, hand held scanners and F&O as a Cloud hosted application- Must have good knowledge of F&O- Must have worked in a similar role- Liaise with internal teams and external.- Previous experience working in a project team.- An aptitude for creative problem-solving. - Ability to work independently under general supervision with direction given in terms of broadly stated objectives and desired outcomes.- Customer-focused with demonstrated ability to interact and effectively communicate with all levels of the organization.- Should have excellent written and oral communication skills- Ability to effectively prioritize and execute tasks in a Global and Dynamic environment- Results driven, works in a highly ethical and professional manner- Good team player with excellent coordination and interpersonal skills (ref:hirist.tech)

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