Technical Support Consultant

3 weeks ago

Bengaluru, Karnataka, India Squareroot Consulting Pvt Ltd. Full time

Scope of the Role :

The scope of this role is to support the technical aspects of F&O. This includes

- Printer management within Dynamics

- Batch jobs; creating and monitoring

- Workflows; creating and monitoring

- Data corrections

- Patch movements to multiple environments

Typical Accountabilities : As Microsoft Dynamics 365 Technical Consultant is responsible for :

- Collaborating with stakeholders across the organization to ensure a comprehensive set of technical requirements are captured

- Analysing requirements received from Business Process leads & key stakeholders to deliver required technical solution

- Providing technical support for D365 F&O platform

- Understanding business needs, determine best technical solution and leverage on default D365 capabilities to align with strategic objectives

- Support testing activities and training end users if required

- Assisting with integration of D365 F&O and CE with custom / 3rd party applications as required

- Ensuring MS standards are followed, and system is configured optimally for performance

- Maintaining, managing and supporting D365 application post implementation

- Managing version control for custom code, builds, releases and deployment

- Work closely with functional consultants to design MS D365 technical solutions

- Developing quality documentation as per industry standards

- Manage and maintain security roles and user access management

- Support DRA, Printer and scanner related requirements

- Create, Manage and maintain workflows

- Create, manage, maintain and monitor batch jobs

Key words :

- Microsoft Dynamics Finance & Operations, or D365 F&O

- D365 Support experience

- Understanding of printers, hand held scanners and F&O as a Cloud hosted application

- Must have good knowledge of F&O

- Must have worked in a similar role

- Liaise with internal teams and external.

- Previous experience working in a project team.

- An aptitude for creative problem-solving.

- Ability to work independently under general supervision with direction given in terms of broadly stated objectives and desired outcomes.

- Customer-focused with demonstrated ability to interact and effectively communicate with all levels of the organization.

- Should have excellent written and oral communication skills

- Ability to effectively prioritize and execute tasks in a Global and Dynamic environment

- Results driven, works in a highly ethical and professional manner

- Good team player with excellent coordination and interpersonal skills

(ref:hirist.tech)

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