Team Lead-Supply Chain

2 days ago

Thanjavur, India Caratlane Full time

Job Description Key Responsibilities Inventory Management - Conduct regular stock audits and cycle counts to maintain accurate inventory. - Monitor inventory health, including expiry, damages, and slow-moving items. - Coordinate stock replenishment to meet operational demand. Order Fulfillment - Ensure timely picking, packing, and shipping of customer orders. - Meet daily targets for order processing. - Maintain packaging quality and correct labeling. Inbound and Outbound Logistics - Oversee goods receipt and dispatch from central hubs, vendors, and stores. - Perform quality and quantity checks on incoming stock. - Ensure timely handover to last-mile delivery partners. 3PL (Third-Party Logistics) Coordination - Manage and coordinate with 3PL partners for delivery and pickups. - Track performance and resolve any issues or delays. - Share timely updates between internal teams and logistics partners. Customer Experience (CX) Delivery Handling - Ensure on-time and accurate customer deliveries. - Monitor feedback and take action to improve delivery experience. - Handle and resolve delivery-related customer escalations. Store Stock Pickup and Drop - Coordinate stock movement between fulfillment center and retail/franchise stores. - Maintain accurate records and follow proper documentation protocols. Team Management and Rostering - Supervise warehouse staff and assign daily tasks. - Plan rosters to ensure adequate staffing across all shifts. - Conduct team training and performance reviews to build efficiency. ERP and Reporting Tools - Use ERP systems for tracking inventory and tasks. - Generate and share reports on stock status, dispatches, and SLAs. - Proficiency in tools like Bridge for dashboards and reporting. Quality Control - Implement quality checks during all stages of inventory handling. - Follow SOPs for managing damaged, expired, or defective items. Safety and Compliance - Ensure adherence to warehouse safety and cleanliness protocols. - Comply with all regulatory and internal operational standards. Cross-Functional Coordination - Collaborate with procurement, delivery, customer service, and store teams. - Report daily operations, issues, and resolutions to management. Qualifications Skills - Graduate in Supply Chain, Logistics, Operations, or related field. - 3 to 5 years of experience in warehouse or supply chain management. - Strong leadership, communication, and team coordination skills. - Proficient in ERP systems and reporting tools. - Problem-solving mindset and attention to detail.

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