Chocovic - Sales Coordinator (0-5 Yrs) Ludhiana (sales Management)

3 weeks ago

Ludhiana, Punjab, India CHOCOVIC Full time

- Job Profile Sales Coordinator- - Role Name - Sales Coordinator - Location - BRS Nagar Ludhiana - Working Hours - 9 30 AM - 6 30 PM - Salary Range - 14 000 - 16 000 for freshers - Job Overview - We are seeking a dedicated and proactive Sales Coordinator to join our team The ideal candidate will be responsible for managing follow-ups with walk-in customers coordinating with the sales team and ensuring a seamless customer experience This role requires excellent communication skills patience and a basic understanding of Excel and other software tools The Sales Coordinator will play a crucial role in converting leads and when necessary generating new leads to drive sales growth - Key Responsibilities - - Customer Follow-ups - Manage and execute timely follow-ups with walk-in customers to ensure high levels of customer satisfaction and retention - Sales Team Coordination - Work closely with the sales team to ensure smooth operations and effective communication between team members - Customer Handling - Address customer inquiries and concerns with patience and professionalism ensuring a positive customer experience - Lead Conversion - Convert potential leads into actual sales by understanding customer needs and offering suitable solutions - Lead Generation - Proactively generate new leads through various channels to expand the customer base when required - Data Management - Maintain accurate records of customer interactions and sales activities using Excel and other software tools - Reporting - Prepare and present regular reports on sales activities customer feedback and market trends to the management team - Qualifications - - Education - High school diploma or equivalent a degree in Business Administration or related field is a plus - Experience - Freshers are welcome to apply any prior experience in sales or customer service is advantageous - Skills - - Fluent in English with excellent verbal and written communication skills - Basic knowledge of Excel and familiarity with other software tools - Strong organizational skills with the ability to multitask and prioritize effectively - Ability to work independently and as part of a team - Dedication to providing excellent customer service and achieving sales targets - Personal Attributes - - Strong attention to detail and a proactive approach to problem-solving - High level of dedication and commitment to the role - Patient and empathetic with a customer-focused mindset - Ability to adapt to changing situations and handle pressure effectively - Application Process - Interested candidates are invited to submit their resume and a cover letter detailing their suitability for the role Applications should be sent to email address by application deadline Join our team and contribute to our mission of delivering exceptional customer service and driving sales success ref updazz com

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