Field Service Engineer

7 hours ago


Ahmadnagar MH IN ProstarM info system ltd Full time

Field Service Engineer Educational Qualification ITI Diploma Graduation or equivalent in electrical Electronic Engineering Key Requirements Travelling is mandatory Candidate must possess a valid two-wheeler bike Product Range UPS Systems Stabilizers Isolation Transformers Converters and Solar Panels Desktop Computers Cameras Scanners Printers etc Primary Responsibilities Candidate should have relevant experience in UPS or power electronics field service Perform installations service calls and preventive maintenance for all range of products Identify and resolve technical problems onsite Achieve at least 80 problem rectification during first visit resolution FVR Diagnose spare requirements in consultation with the Technical Repair Center TRC Ensure return of defective spares as per process set by TRC Carry and manage spares tools during field visits Maintain process discipline and compliance as defined by Branch State Manager Be punctual and consistent in attendance meeting customer SLAs and maintaining healthy customer relationships at individual level Support sales of services consumables and related products to customers Behavioural Performance Expectations Maintain professional conduct and communication at customer sites Ensure adherence to service quality and documentation standards Report field issues customer feedback and escalation points promptly Demonstrate accountability and ownership in daily operations Job Types Full-time Permanent Fresher Pay 15 000 00 - 20 000 00 per month Benefits Health insurance Provident Fund Work Location In person



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