Information Technology Support Engineer

3 weeks ago


India Fwd Creatives Full time
Company Description

Fwd Creatives is a digital agency based in the UAE, specializing in web design, development, software solutions, mobile applications, branding, marketing, and production. We deliver comprehensive digital services to create engaging and impactful experiences for our clients. Our innovative approach allows us to effectively meet the needs of diverse industries, enhancing their digital presence.

Role Description

This is a full-time remote role for an Information Technology Support Engineer. The role involves providing technical support, managing IT systems, troubleshooting issues, and offering help desk support for internal and external clients. The Information Technology Support Engineer will be responsible for ensuring the smooth operation of technological systems and assisting users with any technical problems.

Qualifications

- Technical Support and Help Desk Support skills
- Expertise in Information Technology and System Administration
- Strong Troubleshooting abilities
- Excellent written and verbal communication skills
- Ability to work independently and remotely
- Experience in the digital or creative industry is a plus
- Bachelor's degree in Information Technology, Computer Science, or related field

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