Vice President
3 weeks ago
A LDT lead is responsible to lead the improvement agenda for the vertical/customers assigned, work closely with COOs and other senior stakeholders, including clients. S/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes.
Responsibilities
· Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it
· Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities
· Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts
· Program manage Digital Twin deployment in prioritized accounts in the vertical
· Identify digital use cases
· Prioritize resource alignment to stabilize mega wins
· De-risk operations through Risk Control and Best Practice framework
· Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation.
· Hold self and organization accountable to deliver on Genpact client commitment.
· Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership.
Specific traits and success competencies for this role include:
· Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations
· The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion
· Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously
· Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments
· Decisiveness and comfort in taking risks when working with ambiguity
· Digitally savvy with high levels of consultative selling skills
Qualifications we seek in you
Minimum qualifications:
· Post Graduation from Top institutes
· Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics
· Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery
· Global exposure with consistent track record for digital projects: Robotics, AI, automation
· Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions
· Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome
· Qualifications & demonstrated experience for leading 'Lean' projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus
· Proven track record of driving transformation in client operations
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