Retention Specialist
2 weeks ago
Job Description About the Role We are looking for a proactive Retention Specialist to manage renewals, reduce churn, and deliver an excellent parent experience. You will engage with parents, resolve issues, and ensure learners continue their journey with JetLearn. Key Responsibilities - Drive renewal conversations 3090 days before expiry. - Make daily outbound calls and manage all interactions through HubSpot. - Handle parent concerns, objections, and pause/cancellation requests. - Resolve escalations and grievances with empathy and quick turnaround. - Track learner engagement and coordinate with internal teams to resolve issues. - Maintain accurate CRM data, follow-ups, and weekly reporting. - Achieve monthly retention, save, and satisfaction targets. Requirements - 14 years of experience in Retention, Customer Success, or Inside Sales (Ed-tech preferred). - Strong communication and objection-handling skills. - Comfortable with daily calling and target-driven work. - Experience with HubSpot CRM (or similar tools). - Problem-solving attitude, patience, and ability to manage escalations. - Ability to work full-time from our Delhi office. Key KPIs - Renewal Rate - Pause Save % - Churn Reduction - Escalation Resolution - Parent Satisfaction - Daily Calling & CRM Compliance
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Retention Specialist
3 weeks ago
India Weekday AI Full timeThis role is for one of the Weekday s clients Location Ahmedabad JobType full-time As a Retention Specialist you will work closely with marketing product CRM and data teams to design and execute retention-focused initiatives You will leverage WebEngage to segment audiences build targeted journeys run lifecycle campaigns and continuously monitor performance...
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Manager - Retention Specialist
1 week ago
Chennai, India TargetBay Full timeJob Description About TargetBay: TargetBay is a fast-growing eCommerce marketing automation SaaS company based out of Chennai and Atlanta. Clients use our products to increase their online sales through our personalized email marketing and reviews technologies. We have over 3,000 eCommerce companies using our product. Job Summary: We are seeking a skilled...
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Retention & Lifecycle Automation Specialist
6 days ago
india Y77 Full timeWe are looking for a highly capable and experienced Customer Lifecycle Management (CLM) Specialist to architect and optimize our entire multi-channel lifecycle marketing system. This role requires deep hands-on experience across OneSignal, Braze, Firebase, and other modern CLM platforms. If you understand event-driven messaging, intelligent user...
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Lead Generation
3 hours ago
Gurugram, Gurugram, India Lyxel&Flamingo (L&F) Full timeJob Description Designation- Lead Generation Specialist B2B Retention Marketing Employment Type: Full-Time Location: 1st Floor, Unitech Cyber Park, Sector 39, Gurugram, Haryana Position Overview- We are looking for a highly driven Lead Generation Specialist with strong experience in B2B retention marketing. The ideal candidate will be responsible for...
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Junior Retention Specialist
3 hours ago
Kolkata, India Adbuffs Full timeJob Description About Us: Adbuffs is a performance marketing agency specializing in Google, Facebook, Amazon, Shopify, Email marketing, Social Media Consultancy, and Search Marketing Consultancy. As a Junior Retention Specialist for our clients, you'll work closely with internal and external partners (CXOs,Media Buyers,Designer,Copywriters,Strategist)...
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Lead Generation
4 days ago
Gurugram, Haryana, India, IN Lyxel&Flamingo Full timeDesignation- Lead Generation Specialist – B2B Retention MarketingEmployment Type: Full-TimeLocation: 1st Floor, Unitech Cyber Park, Sector 39, Gurugram, HaryanaPosition Overview-We are looking for a highly driven Lead Generation Specialist with strong experience in B2B retention marketing. The ideal candidate will be responsible for generating high-quality...
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Retention Specialist
4 days ago
Chennai, India Cynosure Corporate Solutions Full timeJob Description Job Overview: The Retention Manager is responsible for developing and executing strategies to reduce customer churn and increase customer loyalty. This role involves leading customer experience initiatives and analysing customer feedback to implement improvements across all customer touchpoints like Web, App and CRM. Required Skills and...
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D2C Online Sales
3 weeks ago
Ahmedabad, India GaneshaSpeaks.com Full timeJob Description Company Description GaneshaSpeaks.com focuses on Wellness and Astrology to help the world live better. Launched in 2003 by Shree Bejan Daruwalla and Mr. Hemang Arunbhai Pandit, it has become one of the most preferred brands Astrology & Wellness Tech Platform. The company aims to provide accurate and reliable astrological advice and wellness...
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Affiliate & Retention Manager (iGaming)
4 weeks ago
India Valor.Partners Full timeWe are looking for a specialist who can combine partner management with player retention. A strong understanding of the iGaming market, analytics, and effective communication is essential. Responsibilities: - manage affiliate partners: acquisition, negotiations, and traffic optimization; - analyze channels and performance metrics, prepare reports; - develop...
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Customer Retention/ Email Marketing
4 weeks ago
Delhi, India Wesolveforyou Full timeJob Description WeSolveForYou is a dynamic team of strategy-driven professionals dedicated to helping businesses achieve exponential sales growth. Through our Omni Channel approach, we diversify online and offline channels, optimize sales strategies, and position products effectively for target customers. Our services encompass brand presence enhancement,...