Team Lead

3 weeks ago

Bengaluru, India Pradeepit Consulting Services Full time

Job Description - Written and spoken fluency in business English - Ability to meet tight deadlines and work to a high standard under pressure - Management of daily activities of a team. Team Size is 20+ - Experience in GIS domain is preferred - Ensures achievement of all process, team and individual Customer Service goals and standards - Manages Key performance indicators - Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities - Responsible for administrative aspects including reporting - Superior communication (oral, written), presentation, and interpersonal skills - Ability to plan, prioritize, organize and communicate with client - Experienced in goal-setting (defining and prioritizing specific, driving objectives)Managing escalations Roles & Responsibilities: - Written and spoken fluency in business English - Ability to meet tight deadlines and work to a high standard under pressure - Management of daily activities of a team. Team Size is 20+ - Experience in GIS domain is preferred - Ensures achievement of all process, team and individual Customer Service goals and standards - Manages Key performance indicators - Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities - Responsible for administrative aspects including reporting - Superior communication (oral, written), presentation, and interpersonal skills - Ability to plan, prioritize, organize and communicate with client - Experienced in goal-setting (defining and prioritizing specific, driving objectives)Managing escalations

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    1 week ago

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