Manager, Operations Compliance

Who are weEquinix is the worlds digital infrastructure companyxc2xae operating over 260 data centers across the globe Digital leaders harness Equinix s trusted platform to bring together and interconnect foundational infrastructure at software speed Equinix enables organizations to access all the right places partners and possibilities to scale with agility speed the launch of digital services deliver world-class experiences and multiply their value while supporting their sustainability goals Joining our operations team means that you will be at the forefront of all we do maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success Job SummaryThe Manager Operations Compliance is a true people manager level where experienced leadership is required for leading a team to meet schedules and goals while working in a multi-faceted environment Leads a team of Operations Compliance professionals ensuring they meet schedules and goals effectively while working in a multifaceted Data Center environment Partners with Senior Management to execute strategy and programs in sites within scope Acts as a subject matter expert for compliance subjects assigned Establishes strong working links with regional operational representatives and management ResponsibilitiesTeam ManagementManages recruits retains and coaches the team to ensure optimal performanceManages team activities including results costs methods and staffingDevelops and motivates team membersAudits CertificationsCoordinates site level compliance audits internal and external Acts as SPOC for Compliance Center of Excellence COE for audit activitiesManages and follows-up of audit findingsIdentifies processes to be audited based on a set criteria and controlsReports any findings to management and relevant stakeholdersManages rollout of new certifications and sustenance of existing certifications within the sites in scopeManagement SystemsEnsures local procedures are developed to comply with local legislative and Equinix requirementsEnsures all required compliance records are maintained in local global repositories this includes records relevant to Operations compliance QISBC and EHS Creates global regional policies and processes relevant to the compliance subject assignedProgram ManagementProduces compliance reports for local management including key performance indicators and metrics as required with assistance from senior team membersAnalyzes corrective and preventative actions to identify systemic issues root causes delays in completion and recommend broader preventive actionsIdentifies and participates in process improvement initiatives and compliance projects for the site country in collaboration with regional and or global stakeholdersForecasts and tracks budget for assigned scope of workTrainingDevelops and implements training plans for standards regulatory and reporting requirements i e environmental compliance global security management Works with local regional and global management to assess needs for new training or re-training effortsParticipates in creating relevant compliance training content1st Line ResponsibilitiesManages site level audit findings by providing SME guidance on compliance related questionsActs as SPOC for site level compliance related customer or any third party auditsPerforms site level audit evidence reviews including making sure the sites in scope are prepared for any upcoming auditsCreates and identifies changes to any local site level management system assets by raising a document change request as per input from site personnelProvides input and hosts site level Management Review meetingsHelps budget for any site level compliance needs requirementsEnsures site level compliance with new and existing local federal regulatory requirements and follow up on any actionsConducts site inspections with focus on requirements from local regional federal and Equinix requirementsAssists Data Center Managers in the implementation of site level compliance policies and processes as per global requirements2nd Line ResponsibilitiesManages compliance through 1st line of defense actions with Local Regional Global Ops and cross-functional teamsAssures global operations compliance team follows regulatory compliance standards and company guidelines and requirements include communication to the external stakeholdersAssures team stays current on standards fielding their requests for training and other newsfeed resourcesAnalyzes and investigates Regional Global level incidents and advices on remedial actionProvides RFI RFP support for compliance related topics and 2nd level support for customer audits Participates in external audits as an SMEPlans and directs internal auditsSupports and advises 1st Line of Defense on Management ReviewsCompliance Implementation ConsultingManages compliance budgets for site s in scopeManages Data Center Business Continuity Exercise program ensuring all required drills are planned tracked conducted and documented by site Ops per global policyQualifications7 years of experience in relevant field of compliance preferredBachelor s Degree in a related subject preferredQISBC or EHS certification preferred qualified lead auditor implementer in at least one standard preferredEquinix is committed to ensuring that our employment process is open to all individuals including those with a disability If you are a qualified candidate and need assistance or an accommodation please let us know by completing Equinix is an Equal Employment Opportunity and in the U S an Affirmative Action employer All qualified applicants will receive consideration for employment without regard to unlawful consideration of race color religion creed national or ethnic origin ancestry place of birth citizenship sex pregnancy childbirth or related medical conditions sexual orientation gender identity or expression marital or domestic partnership status age veteran or military status physical or mental disability medical condition genetic information political organizational affiliation status as a victim or family member of a victim of crime or abuse or any other status protected by applicable law