Customer Success Specialist

11 hours ago

Kolkata West Bengal, India Ananta Resource Management Full time

Customer Relationship Management Maintain and enhance customer relationships - New Account Registration Process customer registration through Forms - Issue Resolution Address and resolve customer concerns - Making and Sending Quotations Prepare quotations for required articles and services - New Lead Generation Communicate with leads to arranging meetings and secure new business opportunities - Sales Operations Oversee daily sales coordination operations - Repeat Business Encourage and manage repeat customer sales - Upselling Cross-Selling Identify additional sales opportunities - Lead Management Generate and convert sales leads - Pipeline Management Manage the sales pipeline effectively What We Expect of You - Bachelor s degree in business administration marketing or a related field - 2-3 Years of Total Relevant experience with Stability - Experience in using CRM software or related tools is a plus Perks Benefits - Pick up drop off from specified locations - Paid Privilege Leaves - Employee Referral ProgrammePerks Benefits - Pick up drop off from specified locations - Paid Privilege Leaves - Employee Referral ProgrammeWorking Days - 6 Days Mon- Fri 10-7 All Saturdays 10-4Working Timings - 10-7 All Saturdays 10-4 ref updazz com

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