RL - Wheels:Area Sales Manager - New Car - Open

3 weeks ago

Chennai India Axis Bank Full time

Job Description

RL - Wheels:Area Sales Manager - New Car - Open

About the Business Group:
The Auto Loan department is a part of Retail Lending business of the bankwhich offers Auto Loans to all categories of customers Pan India.
About the Role:
Area Sales Manager leads their team of Sales Managers and is responsible for expansion of business in the area to achieve Auto loans volumes with a balanced mix of new and used asset funding with optimal channel mix. The incumbent will be responsible for the guide their team and ensure productivity of all on roll and off roll resources to achieve targets of all key metrics.
Details of the Role:
Department Retail Lending Grade M/ SM/ AVP
Sub-Department RL- Wheels Reporting (Business) SM/ AVP/ VP
Location Mumbai Reporting (Matrix)
Key Responsibilities:
- Business Goals & Profitability
- Responsible for driving volume targets of Auto loans Business in the area ensuring right business mix of New and Used with required channel mix, yield, fee and productivity of each Sales Manager
- Responsible for driving PDD collection and ensuring that thresholds are not breached
- Ensure risk and compliance through timely and satisfactory closure of all regulatory points
- Establish relationship and enhance engagement with customers and channels by joint visits with Sales Managers
- Adoption of Siddhi Application to enhance efficiency in Sales Team
- Each relationship to be pitched with liability relationship and getting SI from existing and opening of new accounts
- Ensure all day-to-day transactional issues are resolved for smooth processing of cases
- Improve contribution of PSL in portfolio
- Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight.
- Make Axis Bank the financier of first choice by ensuring best in class TAT
- Responsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction.
- Ensure minimum SM attrition by regular counselling and feedback
- Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments
- Audit, Compliance, and Risk Management
- Sales and Channel Development
- Customer Experience
- Collaboration and People Priorities

Qualifications:
- Graduation/post-graduation from a recognized institute
- 4+ years of work experience (secured loans preferred)

Role Proficiencies:
- Strong sales orientation
- Proficiency in managing clients, partner relationships, diverse stakeholders
- Ability to align with objectives and new initiatives of the bank
- Skill in managing team efficiently and productively
- Competence in managing within a dynamic, priority-setting environment
- Strong risk and compliance mindset
- Adept at communication and interpersonal skills

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