Microsoft Program Manager

7 days ago

Panaji, India Tangentia Full time

Role Microsoft Program Manager A leading Microsoft Partner is seeking a highly skilled and experienced Microsoft Program Manager to join our team The ideal candidate will be responsible for managing and optimizing all aspects of our Microsoft partnership including programmatic alignment incentives management and relationship development This position requires strong project management skills in-depth knowledge of Microsoft partner programs and the ability to collaborate effectively with both internal and external stakeholders Key Responsibilities Microsoft Incentives Management - Own the end-to-end process for all Microsoft incentive programs including enrollment claims submission earnings tracking reporting and dispute resolution Ensure accurate capture of incentives across the full Microsoft product ecosystem Solution Partner Designations Specializations - Attain audit and maintain Microsoft Solution Partner designations advanced specializations and strategic programs e g Copilot Jumpstart Align pursuit of these opportunities with the firm s solution and delivery capabilities ensuring compliance with evolving Microsoft requirements Microsoft Certification Tracking - Manage and track employee Microsoft certifications to support attainment of Solution Partner designations specializations and programs Monitor expirations coordinate renewals and collaborate with service line leaders to drive timely completion and alignment with business goals Customer Association Management CPOR DPOR PAL - Define execute and audit customer association processes across Dynamics Power Platform Azure and M365 services Establish RACI ownership manage workload-specific scenarios CSP vs CPOR vs DPOR vs PAL and resolve disputes with Microsoft to ensure accuracy Commercial Marketplace Oversight - Oversee the organization s offerings in the Microsoft Commercial Marketplace AppSource and Azure Marketplace Manage publishing updates and go-to-market alignment while ensuring metadata and deployment details remain current and compelling CSP Program Support - Manage CSP incentive claims tracking and escalations with Microsoft Support sales and marketing initiatives to grow CSP business while maximizing incentive opportunities Relationship Partnership Management - Partner with the organization s assigned Microsoft Partner Development Manager PDM and broader Microsoft field teams to maximize program benefits and strengthen collaboration across business units Strategic Initiatives - Lead or support special projects tied to the Microsoft partnership including audits pilots program rollouts events and go-to-market campaigns Requirements Bachelor s degree in Business Information Technology or related field or equivalent experience Minimum 5 years of experience in program management ideally within the Microsoft ecosystem Strong understanding of Microsoft partner programs incentives and licensing Proven project management ability to handle multiple concurrent initiatives Excellent communication organization and relationship-building skills Collaborative mindset and ability to work cross-functionally Hybrid role approximately 50 remote and 50 onsite office or client site Preferred Qualifications Microsoft Certified Fundamentals e g AZ-900 MS-900 PL-900 AI-900 MB-910 Experience with Microsoft CSP AppSource and Azure Marketplace

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