Ext- MS Specialist IP L2

6 hours ago


Chennai, Tamil Nadu, India Indovision Services Full time
Job Description

- Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user.
- Technical Operations support for Customer Team.
- Manages technical escalations for technical requests, emergency cases and outages internally and towards customer.
- Support customer s network performance and evolution.
- Manages network SW and HW configuration information.
- Acts as the prime technical interface towards customer, subcontractors and 3rd party suppliers as well as internally towards several organizations.
- Liaise closely with Multiple teams to work on the operation faults and technical management to ensure the Network stability.
- Monitors and reports customer s life network performance and acts to ensure network s availability including e.g. customer SLA fulfilment
- Support and perform competence development of local technical teams.
- Ensure multiple network Element are connected and all functions are working well.
- Handling Critical and Emergency network incidents with stakeholders/Care. Experience and Knowledge
- Must have a strong understanding of Protocols: TCP/IP, IPv4 & IPv6 addressing & IP subnetting, VLANs, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+)
- Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP).
- Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing.
- Network and services migration.
- Analyse and resolve network hardware and software connectivity issues. Network Tools analysis for capacity planning and proactive fault finding. Respond to incoming tickets, troubleshoot, and escalate, if necessary.
- Proficiency in Nokia hardware of 7750, 7210, 7250 and 7705 product lines.
- Familiarity with Fixed IP architecture, knowledge of Nokia 7750 (BNG) product lines.
- Familiarity with Juniper knowledge of PTX 5000, PTX 10000, MX 960 and M40e product lines.
- Familiarity with Extreme knowledge of EX2200, EX4200, E320 product lines.
- Familiarity with DCN IP cloud architecture, knowledge of Cisco N9K, Arista product lines.
- Candidate should be flexible to work in 24*7 rotational shift.
- Familiarity with Linux operating system is plus
- Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus.
- Automation related technologies, including Python, Ansible is a plus

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